Sarah Mains is literally the best estate agent that I have ever used; but no doubt, this is due to level of professionalism amongst the individual team members. This is a company that truly understands customer needs and takes customer service seriously. An efficient company with great communication throughout; no wonder it has such a strong reputation. Thank you!

Recently we had a house to sell and one of the estate agents we contacted was Sarah MAINS - my details were taken very efficiently and a valuer Aimee LYNCH attended our house very promptly armed with lots of information about the selling of houses in the area and gave us lots of information to have food for thought, Aimee was so professional and informative. Although I got other estate agents to attend Aimee was our immediate choice as she really sold the package. Next we had Wendy SOPWITH at the office who supported us with any information we needed and kept us fully informed with viewings and updated information. Within one day of our house going "live" on the market it was sold. On one occasion I had occasion to ring out of hours and spoke with Lauren at the Low Fell branch and she was so extremely helpful also. I have sold many houses in my time but this is the best experience I have ever had from an Estate agent by all members of staff involved and I would highly recommend them. The experience has been so easy and they make you feel like a valued customer. Keep up the good work one and all. by Anne NESBITT

Helen Knight and the rest of the guys at Sarah Mains were just brilliant with me when I bought my property in Jesmond. A great Service, very friendly and so helpful at every stage in the process. Thanks so much Helen you made it so easy.

Helen Knight has been dealing with my move. To say she has been amazing would be an understatement. I have been notified about every little detail and for a first time buyer I’ve found that so, so helpful. So a big thank you to Helen for making my first time buying experience the best!

Helen and all the staff at Sarah Mains have been brilliant. From the first meeting with them to discuss our intention to sell our late parents home through to advertising and conducting home viewing has all been carried out in an extremely professional and orderly way. The amount of interest we’ve had to view the property is all down to their endeavours. I would recommend anyone looking to sell propert to seriously consider Sarah Mains.

Selling my property through Sarah Mains Residential Ltd in Jesmond was a very positive experience. All of the people I had dealings with were efficient and effective - and friendly, courteous and helpful. I would definitely recommend their service to anyone.

The whole team at Sarah Mains, Jesmond, made our whole experience of buying a house an absolute pleasure. As first time buyers, we were nervous and admittedly a little bit clueless about the whole process. The team at Sarah Mains ensured to keep us informed and updated during the whole process and gave us advice on what we needed to do next. The whole sale, from start to finish couldn’t have gone smoother! Thank you so much to the whole team! We couldn’t have done it without you!!

From the first phone call with Helen and her team, the service we’ve received throughout our house sale has been amazing. We had full confidence from the off that they’d handle everything professionally and we weren’t wrong. We’ve had no issues whatsoever and we’re more than happy with the work they’ve done. Highly recommended for anyone looking to sell their house.

Helen and the team at Sarah Mains have provided an excellent service. They actively searched for properties meeting my requirements and kept in regular contact with different options. Helen was aways very informative and friendly. I felt well cared for and trusted that she was genuinely wanting to find me the ideal home. The information provided about the properties was thorough and well presented. When I attended viewings the staff were punctual and very knowledgable about the property. I would certainly recommend Sarah Mains to other first time buyers, and I could not fault Helen at any stage of the process.

Could not recommend the fantastic people at Sarah Mains more!! I have sold 2 properties with them in the last 3 years and each have sold within the first 2 weeks. My current home has just been sold for which they produced first class photos and a video tour for the brochure. They have been very professional and client focused and determined to get me the best sale they could for my property. They have all worked hard to negotiate the best sale they could for me, in particular Helen Knight, who has given me sound advice and guidance when faced with the dilemma of multiple offers. Thank you so much to Helen and the rest of the team!!