We had the pleasure of dealing with Susan throughout the purchase of our new home. Susan was professional, courteous and kept us updated at all times. At a very stressful time we were grateful for having Susan as our point of contact. Thoroughly recommend.

I recently bought a property through Sarah Mains. From start to finish, Helen was extremely helpful, responding to my queries promptly and courteously. Communication was quick and easy. I’d recommend Sarah Mains and especially Helen.

Great agency - we have used them twice now to find a home to rent. Susan and the team are fantastic - they have the perfect level of professionalism and friendliness. I would not hesitate to recommend to family and friends. Thanks so much for all your help Susan!

Sarah Mains is literally the best estate agent that I have ever used; but no doubt, this is due to level of professionalism amongst the individual team members. This is a company that truly understands customer needs and takes customer service seriously. An efficient company with great communication throughout; no wonder it has such a strong reputation. Thank you!

Recently we had a house to sell and one of the estate agents we contacted was Sarah MAINS - my details were taken very efficiently and a valuer Aimee LYNCH attended our house very promptly armed with lots of information about the selling of houses in the area and gave us lots of information to have food for thought, Aimee was so professional and informative. Although I got other estate agents to attend Aimee was our immediate choice as she really sold the package. Next we had Wendy SOPWITH at the office who supported us with any information we needed and kept us fully informed with viewings and updated information. Within one day of our house going "live" on the market it was sold. On one occasion I had occasion to ring out of hours and spoke with Lauren at the Low Fell branch and she was so extremely helpful also. I have sold many houses in my time but this is the best experience I have ever had from an Estate agent by all members of staff involved and I would highly recommend them. The experience has been so easy and they make you feel like a valued customer. Keep up the good work one and all. by Anne NESBITT

Helen Knight and the rest of the guys at Sarah Mains were just brilliant with me when I bought my property in Jesmond. A great Service, very friendly and so helpful at every stage in the process. Thanks so much Helen you made it so easy.

Helen Knight has been dealing with my move. To say she has been amazing would be an understatement. I have been notified about every little detail and for a first time buyer I’ve found that so, so helpful. So a big thank you to Helen for making my first time buying experience the best!

Helen and all the staff at Sarah Mains have been brilliant. From the first meeting with them to discuss our intention to sell our late parents home through to advertising and conducting home viewing has all been carried out in an extremely professional and orderly way. The amount of interest we’ve had to view the property is all down to their endeavours. I would recommend anyone looking to sell propert to seriously consider Sarah Mains.

Selling my property through Sarah Mains Residential Ltd in Jesmond was a very positive experience. All of the people I had dealings with were efficient and effective - and friendly, courteous and helpful. I would definitely recommend their service to anyone.

The whole team at Sarah Mains, Jesmond, made our whole experience of buying a house an absolute pleasure. As first time buyers, we were nervous and admittedly a little bit clueless about the whole process. The team at Sarah Mains ensured to keep us informed and updated during the whole process and gave us advice on what we needed to do next. The whole sale, from start to finish couldn’t have gone smoother! Thank you so much to the whole team! We couldn’t have done it without you!!