I was genuinely interested in purchasing a property and had almost 40% of the deposit saved, with a full-time job, side gig as an Uber driver, and a small business. Additionally, I had an AIP (Agreement in Principle) from Barclays of £99k. However, my experience with this agency was extremely disappointing. I felt as though I was treated as though I was wasting their time. They didn’t ask for any details or attempt to understand my situation; instead, they repeatedly requested my name and contact information, promising a callback that never came. Despite my efforts to reach out the following day, my calls went unanswered. I can’t help but wonder if this treatment was related to my age, which is a shame as I was serious and financially prepared.