First impression not good. Left message asking for my call to be e returned. No response. I then telephoned again.
Reply from Sarah Mains Residential - Newcastle: I am sorry to hear this Pauline. We are very busy, but of course your call should have been returned. I would be most grateful if you could call our Customer Services Manager, Susan Richardson, on 0191 2390815. Susan will be delighted to help you.
Sarah Mains
