I have registered with many estate agents over the past year and I can honestly say that Karl Tatler have been the most attentive. In particular I would single out James who has been so proactive, contacting me as and when he thought something might suit my requirements and listening to my needs. He is certainly a great asset to the Company. I would also like to thank the various long suffering staff who carried out numerous viewings with me. Ironically, I have found a property which is not on their books but I would still definitely use them again if the need arose. Many thanks to you all.

Overall great service though generally favouring the buyer in my view. After all, a property isn't sold until the deposit is paid and the contract is signed. Having said that, they were great at keeping us informed of the progress with the sale as were we at keeping them informed of the status of the property (servicing of boiler, house alarm etc). A huge advantage for us was the fact that they did all the client viewing for us so we had no stress with that aspect of the sale at all - wonderful. Our personal contact, Stacey, was always very courteous & pleasant to deal with and kept a check on all aspects of the sale. Would I use Michael Poole Estate Agents again? - definitely YES.

Great 1st visit, very helpful team gave me a good feeling for potential future investments

Efficiently handled the initial enquiry and viewing process, also in handling the offers onto the vendors etc. Would use them again without problem

Overall, they were expensive compared to others. Certainly, the sales side set our expectations too high. Having said that, both Leanne and Stacey were great. By the way they communicated, kept you informed, and helped the process through.

Helpful staff and polite

Very knowledgeable and professional.