Overall great service though generally favouring the buyer in my view. After all, a property isn't sold until the deposit is paid and the contract is signed. Having said that, they were great at keeping us informed of the progress with the sale as were we at keeping them informed of the status of the property (servicing of boiler, house alarm etc). A huge advantage for us was the fact that they did all the client viewing for us so we had no stress with that aspect of the sale at all - wonderful. Our personal contact, Stacey, was always very courteous & pleasant to deal with and kept a check on all aspects of the sale. Would I use Michael Poole Estate Agents again? - definitely YES.