Bought our home from this agent. In our experience they were unhelpful and unprofessional. Would not use them again.To top everything off they had the keys to our new home the day before we moved (without us knowing) and deliberately requested we wait for them to call us after completion. We waited a further 2 hours after we completed ( almost closing time) and still had not heard from them and chased in order to get keys to a property we had been in ownership of for a number of hours.

Bought our home from this agent. In our experience they were unhelpful and unprofessional. Would not use them again.To top everything off they had the keys to our new home the day before we moved (without us knowing) and deliberately requested we wait for them to call us after completion. We waited a further 2 hours after we completed ( almost closing time) and still had not heard from them and chased in order to get keys to a property we had been in ownership of for a number of hours.

Literally called this place 15 times as I'm due to move on the 3rd November. Ive paid a holding deposit and completed the reference process yet Grace and her colleague cannot be bothered to get in touch and confirm that everything has been completed. I'm getting calls from utilities to set everything up when I don't know what's going on. Even the referral company are disgusted by the way we are being treated. You actually expect us to pay you for your *lack of* services?! This company literally confirms the stereotypes around estate agents... Edit* On moving day, they gave us the wrong keys, this lot couldn't organise a piss up in a brewery 😂

Very difficult to get a hold of on the phone or via email. They took months to fix a broken door lock, meaning we were not safe and our insurance was invalid for a very long time. When you can reach them, they constantly offer call backs that they never deliver, so it's impossible to have a professional conversation. Promised action on so many things that were never resolved, include a serious leak from the above flat which led to damage to our property. Like a lot of agents, they only care about taking your money when you move in. After that, they wipe their hands of any serious responsibility. Really disappointed, and glad to be moving away from Sawyer and Co.

Laughably poor service. Would suggest you avoid! Supposed to move in to property on 10th July, incredibly poor communication between staff, we have repeatedly been told “we’ll call you back” and then they never do. They’re happy to take your money but that’s it. No clue what’s going on and whether or not we have a home to move in to 🤷🏻‍♀️

Poor service and everything left to last minute. Property rented with a working but expired carbon monoxide alarm. Tenancy agreement for signature not provided until less than 24 hours before move in date. Would not recommend

Very difficult to get a hold of on the phone or via email. They took months to fix a broken door lock, meaning we were not safe and our insurance was invalid for a very long time. When you can reach them, they constantly offer call backs that they never deliver, so it's impossible to have a professional conversation. Promised action on so many things that were never resolved, include a serious leak from the above flat which led to damage to our property. Like a lot of agents, they only care about taking your money when you move in. After that, they wipe their hands of any serious responsibility. Really disappointed, and glad to be moving away from Sawyer and Co.

Great until a recently.