We have a rental property next to us that is unfortunately let out by Hodders. The current tentants are heavy drug users (all day long), in particular cannabis which often comes through the walls and floorboards stinking out oir family home. We tipped Hodders off about the drug use and smoking in the house. I even had to complain to the tenants with smoke bellowing out of the door when they answered. Received a very rude and patronising email from Hodders basically calling us liers and that the smell was incense sticks and if drugs were present to take it up with the police as it was not their problem even though they call themselves property managers. We have since spoken to the police, the house and tenants are now known to them along with the letting agents details.

I pity anyone who is trying to sell a house with this comapny called on satureday twice to try and view properties no answer even though the web site said they we open. left two message and no call back what a shambles

They have done a house up as a project next to us and I have been left without water, alarms going off, fly tipping and finding there rubbish on my car window (happy to post pics of necessary) with new one dealing with it, that is making my home unbearable to live in.

This agent will do anything to gain a property let. Their staff lie to perspective tenants and Landlords alike. The tenant will be promised anything to sign an agreement without this being agreed by the Landlord. I unfortunately chose them to manage my property and it has been a complete nightmare. Now trying to cancel the agreement and being threatened with legal action. Whether you are a Tenant or Landlord stay well away !!!

I have been a mortgage adviser for 16 years. I also personally bought, built and sold over 40 properties, so I am well versed in the property market. …

Lack of communication, very disappointed in the service.

if i could leave NO star i would, i rented a house off them for 3 years and to say they did nothing the house or to help when there issue is an understatement, they even let themselves in the house to rip up the kitchen floor and left me without a kitchen floor for months... would never use them again or recommend them to anybody.... worse estate agent in the whole area... be warned......