Friendly and helpful

I bought a house June 2018 and the seller used Lancaster's. They were very quick at getting questions to you but not quick at responding to yours. Pros - located in Horwich so convenient to use. selling price is low compared to market. …

I am very DISAPPOINTED with Hodders Addlestone Branch! Me and my husband made an offer on one of the properties we liked! The lady dealing with it Was Andrea Gibbons (I am mentioning her name because she basically lied and manipulated). According to her the landlord lives in USA and she was waiting to hear back from Landlord. I am on Mat leave the whole Hodders team does not know that “People get paid on Mat leave! Like wowww!!!” Please train your staff Hodders management!!! So Ms Andrea spoke to my husband at 5:30 on a Tuesday evening around 6 and said that she has put our offer through with misleading information as she thought I do not get paid because I am on mat leave and then they closer their branch at 6:30. The next morning Wednesday I called at 9:24 and I got to know that property has been given to someone else!! Like how and when did this happen? On a Tuesday evening just before you close you are telling us that you are putting our offer through to a person who lives in states and then the branch closes at 6:30. The next morning branch opens up at 9 and by 9:24 the property has been given to someone else!! DISAPPOINTING!!!! I don’t recommend them at all! Please do not trust them and buy/sell From them! I hope this review gets to Hodders management and they can do something about it. Another thing if they were biased because of me being on mat leave then they went completely againte the law and i hope they get caught!

Board thrown into my garden. Unacceptable

Using sly tactics to lock you in. Bad practice.

Snobs, and unless you have millions to spend, they will treat you like dirt.