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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

After dealing with other Letting Agents, Brock Taylor was a breath of fresh air. From the very first telephone conversation they were welcoming and helpful. Thomas showed me around and dealt with my Tenancy. He was polite, professional and went above and beyond to help me!

Reply from agent

Thank you for your wonderful feedback. We’re delighted to hear that your experience with Brock Taylor felt like a breath of fresh air from the very first call. It’s great to know Thomas made such a positive impression — being polite, professional and going above and beyond to support you throughout your tenancy. We’ll be sure to pass on your kind words to him, and we wish you all the best in your new home!

5.00 /5

Impressive service with kind heart most especially Simon Jervis, He was supportive for the paper works that we really needed without hesitation. Thanks a lot.

Reply from agent

Dear Ryan, Thank you for your kind review. We're so pleased to hear that you were impressed with the service and that Simon was able to support you so well throughout the paperwork process. We'll be sure to pass on your thanks to him – he’ll be delighted to know he made a positive difference. If there’s anything else we can help with, please don’t hesitate to get in touch. Best wishes, The Brock Taylor Team

5.00 /5

Thank you so much to Sarah, Olli and Peter at Brock Taylor. You were all fantastic from start to finish, making the whole process smooth and stress free for me! I will definitely use you again in the future ! 5 star service! Thanks team!!

Reply from agent

Dear Emily, Thank you so much for your lovely review! We're thrilled to hear that Sarah, Olli and Peter helped make the process smooth and stress-free for you – that’s exactly what we aim for. Your kind words and 5-star rating mean a lot to the whole team. We look forward to working with you again in the future! Warmest regards, The Brock Taylor Team

5.00 /5

Lovely estate agents who always go above and beyond to support you. From the moment I first entered their office I’ve felt welcome and they’ve done everything they can to help. I’ve had a genuinely good experience as one of their tenants. Shoutout to Simon and Kate who have been particularly helpful recently :)

Reply from agent

Thank you so much for your kind words! We're delighted to hear that you've felt welcome and supported throughout your time with us. It's always our goal to go above and beyond for our tenants, so it’s wonderful to know we've made a positive difference. Simon and Kate will be especially pleased to receive your shoutout! If there’s ever anything more we can do, we’re always here to help.

5.00 /5

We’ve had a great experience with Simon and Kate – they’ve been incredibly helpful and quick to resolve any issues that came up. Although we had a couple of unexpected problems along the way, they were always responsive, supportive, and handled everything efficiently. It's clear they really care about doing a good job and looking after their clients. We truly appreciate their professionalism and friendly approach. Highly recommend! Additionally, at the time, we were quite desperate to find a new home in a short time period, and they were incredibly helpful and supportive throughout the whole process. It truly meant a lot to us!

Reply from agent

Thank you so much for your thoughtful review. We’re so pleased to hear that Simon and Kate were able to support you through what must have been a stressful time. It's great to know their professionalism, responsiveness, and friendly approach made a real difference. We understand how important it is to feel looked after, especially when facing time pressures, so we're delighted they could help you find your new home and resolve any issues along the way. Your recommendation truly means a lot to us!

5.00 /5

Very helpful in marshalling the sale through a challenging process. As the purchasers of a property Brock Taylor we’re selling on behalf of their client we appreciated their help in getting the transaction across the line.

Reply from agent

Thank you for your kind feedback. We're really pleased to hear that our team was able to support you through a challenging transaction. Even though we were acting on behalf of the seller, it's important to us that all parties feel supported throughout the process. We’re glad we could help get everything over the line and wish you all the best in your new home!

5.00 /5

Big thanks to Simon and Kate for their quick help regarding my parking issue. I was using a courtesy car while mine was in the garage. Because the number plate was different, I could have received a fine, but they sorted it out with the landlord just in time. Really appreciate it!

Reply from agent

Thank you so much for your kind words, Lena. We're really pleased Simon and Kate were able to step in and help resolve the issue quickly for you. If there's anything else we can do, please don’t hesitate to get in touch! Thanks from the Brock Taylor team

5.00 /5

The experience with Brock Taylor was absolutely fantastic. I have faced a few challenges recently, but they were able to find a quick resolution and fulfill my requirements. A big thank you to the entire team, especially to Kate and Amy for the support and professionalism.

5.00 /5

I have been dealing with Keith Grant at Brock Taylor for a few weeks now and he is a breath of fresh air, not only a credit to this company but for the industry as a whole. I’ve been really impressed with his customer service, honesty and eagerness to help. Over the last few years I have been trying to sell and subsequently buy a new property and decided for a number of reasons not to use Brock Taylor. But Keith has restored my faith in this company. Keep up the great work.

5.00 /5

I recently purchased my new home from Brock Taylor. Ollie Turner & Sarah Weale dealt efficiently with my purchase throughout. Both were very friendly, polite & helpful. They constantly kept me up to date with the sale and liaised effectively between the seller, myself and the legal teams. My calls and enquiries were always dealt with promptly and they were ‘on the ball’ with the solicitors to ensure that exchange and completion took place before Christmas. I would like to say a huge thank you - I absolutely love my new home! Thank you also for the lovely wooden box of local produce. I would have no hesitation in recommending Brock Taylor. Merry Christmas and Happy 2025!

Reply from agent

Dear Maureen, Thank you so much for your wonderful review and kind words about Ollie and Sarah. We’re thrilled to hear that you had such a positive experience with your purchase and that the team kept you well-informed throughout. Ensuring everything was completed in time for Christmas was a priority, and it’s fantastic to know it all came together perfectly. We’re delighted that you’re loving your new home, and it was our pleasure to provide the box of local produce as a small welcome gift. Thank you for recommending us—it truly means the world! Wishing you a Merry Christmas and a Happy 2025 in your beautiful new home. If we can assist you in the future, please don’t hesitate to reach out. Best wishes, The Brock Taylor Team

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Address

2 East Street, Horsham, RH12 1HL, UK, RH12

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