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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

My experience with Brock Taylor was great from the start, I met with Lucy who showed me around several properties. She was very welcoming, friendly and easy to speak too. She was able to answer all my questions and was very attentive to my preferences with the let i was looking for. I was introduced to Kate E. fairly early along the process also who handled my early questions and ultimately my application and most other things from that point onwards. She was equally very friendly, approachable and knowledgeable. She has answered all my questions and queries quickly and clearly and made the whole process of getting setup stress free and painless which is a real credit to her. Both of these people showed a genuine interest in helping me find a great flat while taking into account my preferences. It was clear they took pride in helping someone get sorted. It made a real difference to what was otherwise a very stressful search in a difficult market. So thank you. I was so appreciative for the help, support and very happy with the apartment that they helped me secure. I would recommend anyone who is looking to rent within this area to speak to them.

Reply from agent

Thank you, Joe, for your detailed and thoughtful 5-star review. We’re delighted to hear that Lucy and Kate made such a positive difference in your search, from the early viewings right through to securing your new flat. It’s fantastic to know their friendliness, knowledge and genuine care helped make what could have been a stressful process feel smooth and straightforward. We truly appreciate your recommendation and wish you every happiness in your new home!

5.00 /5

Thanks for Thomas O’Meara for helping me with the process of getting my rental agreement

Reply from agent

Thank you, Víctor, for your 5-star review. We’re so pleased to hear that Thomas was able to support you with your rental agreement and make the process straightforward. We’ll be sure to pass on your thanks to him, and we wish you all the best in your new home!

5.00 /5
Reply from agent

Hi Fernando, Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience. If there's anything else we can help with in the future, please don't hesitate to get in touch. Best regards, Brock Taylor Estate Agents

5.00 /5

I had a great experience with Kate – she was incredibly helpful, professional, and always quick to respond to any issues or questions I had. She communicated clearly, responded to emails promptly, and was happy to fit me in around my busy schedule, which I really appreciated. It’s clear she genuinely cares about her clients and takes pride in doing a great job. Highly recommend!

Reply from agent

Thank you so much for your lovely review, Erin. We're thrilled to hear that Kate provided such a helpful and professional service. She takes great pride in looking after her clients, and your kind words will mean a lot to her. We're really pleased we could work around your schedule and make the process as smooth as possible. Thanks again for the recommendation! — The Brock Taylor Team

5.00 /5

Kate Ellery was professional and very helpful in aiding us to find a happy home.

Reply from agent

Thank you, Jason! We’re so pleased to hear that Kate was able to help you find a happy home. She’s a fantastic part of our team and will really appreciate your kind words. Wishing you all the best as you settle in! — The Brock Taylor Team

5.00 /5

After dealing with other Letting Agents, Brock Taylor was a breath of fresh air. From the very first telephone conversation they were welcoming and helpful. Thomas showed me around and dealt with my Tenancy. He was polite, professional and went above and beyond to help me!

Reply from agent

Thank you for your wonderful feedback. We’re delighted to hear that your experience with Brock Taylor felt like a breath of fresh air from the very first call. It’s great to know Thomas made such a positive impression — being polite, professional and going above and beyond to support you throughout your tenancy. We’ll be sure to pass on your kind words to him, and we wish you all the best in your new home!

5.00 /5

Impressive service with kind heart most especially Simon Jervis, He was supportive for the paper works that we really needed without hesitation. Thanks a lot.

Reply from agent

Dear Ryan, Thank you for your kind review. We're so pleased to hear that you were impressed with the service and that Simon was able to support you so well throughout the paperwork process. We'll be sure to pass on your thanks to him – he’ll be delighted to know he made a positive difference. If there’s anything else we can help with, please don’t hesitate to get in touch. Best wishes, The Brock Taylor Team

5.00 /5

Thank you so much to Sarah, Olli and Peter at Brock Taylor. You were all fantastic from start to finish, making the whole process smooth and stress free for me! I will definitely use you again in the future ! 5 star service! Thanks team!!

Reply from agent

Dear Emily, Thank you so much for your lovely review! We're thrilled to hear that Sarah, Olli and Peter helped make the process smooth and stress-free for you – that’s exactly what we aim for. Your kind words and 5-star rating mean a lot to the whole team. We look forward to working with you again in the future! Warmest regards, The Brock Taylor Team

5.00 /5

Lovely estate agents who always go above and beyond to support you. From the moment I first entered their office I’ve felt welcome and they’ve done everything they can to help. I’ve had a genuinely good experience as one of their tenants. Shoutout to Simon and Kate who have been particularly helpful recently :)

Reply from agent

Thank you so much for your kind words! We're delighted to hear that you've felt welcome and supported throughout your time with us. It's always our goal to go above and beyond for our tenants, so it’s wonderful to know we've made a positive difference. Simon and Kate will be especially pleased to receive your shoutout! If there’s ever anything more we can do, we’re always here to help.

5.00 /5

We’ve had a great experience with Simon and Kate – they’ve been incredibly helpful and quick to resolve any issues that came up. Although we had a couple of unexpected problems along the way, they were always responsive, supportive, and handled everything efficiently. It's clear they really care about doing a good job and looking after their clients. We truly appreciate their professionalism and friendly approach. Highly recommend! Additionally, at the time, we were quite desperate to find a new home in a short time period, and they were incredibly helpful and supportive throughout the whole process. It truly meant a lot to us!

Reply from agent

Thank you so much for your thoughtful review. We’re so pleased to hear that Simon and Kate were able to support you through what must have been a stressful time. It's great to know their professionalism, responsiveness, and friendly approach made a real difference. We understand how important it is to feel looked after, especially when facing time pressures, so we're delighted they could help you find your new home and resolve any issues along the way. Your recommendation truly means a lot to us!

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Address

2 East Street, Horsham, RH12 1HL, UK, RH12

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