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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have recently used Brock Taylor to let my 1 bed flat. Within 3 weeks of seeing Suzanna for the rental estimate the new tenants had moved in - at the full asking rent.I could not have asked for any better than that. Suzanna was very helpful and efficient through the whole process keeping me and the new tenants informed. Also the tenants that Suzanna introduced have been excellent. Rent paid on time and they keep the flat in pristine order.

Reply from agent

Dear Andrew, thank you for taking the time to provide Suzanna & the lettings team at Brock Taylor with a fantastic 5 star review - we really appreciate it! It's always great to hear when we're doing a good job & are delighted that we have provided you with an excellent tenant, at the asking price, who is looking after your property - that sounds like all the boxes have been ticked! Thanks again, from Peter, Suzanna & the whole team at Brock Taylor.

5.00 /5

Where should I start. This is the second property my finance and I have rented. Our first time using Brock Taylor. Compared to our previous agent, Brock Taylor have been a breath of fresh air. To begin with we were shown round a number of properties by Suzanne Harley, she was punctual, knowledgeable and most importantly willing to spend the time with us, to insure we made the right choice. Suzanne and Brock Taylor were all very helpful during the paperwork stage, everything completed very smoothly. Once we moved in we were passed to the property management team, and our new point of contact Terri Brand. Terri has been incredibly effective, having dealt with all the little niggles of the new property without any issue, or undue delay. Terri has been a pleasure to deal with so far and has set the bar high. Based on my experience so far, I have no doubt Brock Taylor will continue to hit that bar.

Reply from agent

Thank you David for providing such a positive review about the service you received from the team at Brock Taylor Horsham. I am delighted to hear that you found both the management & lettings team to be equally helpful. Wishing yo all the best in your new home, from Peter, Suzannah, Terri & the whole team at Brock Taylor.

5.00 /5

My experience at Brock Taylor was amazing, myself and my partner had the pleasure of dealing with Emily, who is extremely professional with a brilliant personality / sense of humour, every question I asked she answered within the day if not immediately. Can’t express enough how impressed we bath are... would definitely recommend Brock Taylor Horsham. Xx

Reply from agent

Karen, thank you for taking the time to provide the team at Brock Taylor Horsham, with such a fantastic review. We are obviously thrilled that you had such a positive experience with Emily and that she provided such a high level of service to you. A massive thank you from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

I mostly dealt with Emily who was exceptional and everything you would want from an estate agent. Worked tireless hours to help me sell my house and I always felt I was her top priority. Her superb communication, including quick concise replies to emails was everything you would want and more from someone who has been entrusted to deal with what for many is the largest event in their lives.

Reply from agent

Dear Neil, we are delighted to hear that you have had such a positive experience with Emily and the team at Brock Taylor. It sounds like she has really impressed you with the speed that she has dealt with matters that helped your property quickly find a buyer. Thanks for taking the time to provide the team with another fabulous 5 star review from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

Emily Lee has been excellent. A credit to Brock Taylor. Emily dealt with my Mother very calmly, professionally, and made her feel comfortable with the difficult task of moving at a mature age! The properties she was shown, were appropriate and very close to satisfying her needs. Emily was on time, efficient in responding to calls and questions, showing us around with a smile, and more importantly, with honesty, and an awareness of reality. Very pleased so far. Our search continues, but no plans on going to other Estate Agents. Well done, Emily 👍

Reply from agent

Thank you for this excellent review Neil. Emily is a highly valued and effective member of our team, who certainly has a very caring and attentive nature. I am glad that you have had such a positive experience with her and hope that we are able to continue to help your mother. A big thank you from Emily & the whole team at Brock Taylor.

5.00 /5

Emily and Sarah went over and above to provide the best Customer Service. They sold our house at full asking price and made sure it was a smooth transaction. Brock Taylor are by far the best Estate Agent in Horsham! Thanks again

Reply from agent

Thank you for taking the time to provide such a positive review for Sarah and the whole team at Brock Taylor. Naturally, we are always delighted to be called the best estate agent in Horsham and can only wish you every success in the future. Many thanks from Peter & the whole team at Brock Taylor.

5.00 /5

We had a fantastic experience dealing with Brock Taylor for the purchase of our flat. The whole process was incredibly smooth, quick and professional. We were kept informed of all developments at every stage of the purchase. Would highly recommend.

Reply from agent

Thank you Gillian for such a fabulous review of the service you received from Brock Taylor. As an independent business we heavily rely on recommendations, so receiving positive reviews is a vital part of our ability to continue to thrive in a challenging market. Thank you again for taking the time to leave the review and we wish you good luck in your new home, from Peter & the whole team at Brock Taylor.

5.00 /5

We have just secured our dream home with Brock Taylor through our lovely agent Emily Lee, who has been fantastic from start to finish. Genuine and professional, she has helped us on every step of the way. Brock Taylor were by far the best estate agents we dealt with in Horsham and we would fully recommend them.

Reply from agent

Dear Anne-Marie, many thanks for providing the team at Brock Taylor, Horsham, with another fabulous 5 star review. We are delighted that we managed to help you to find your "dream home!". Naturally we are also delighted that you found us to be, by far the best estate agents in Horsham too! A massive thank you & every success in your new home, from Peter, Emily & the whole team, at Brock Taylor.

5.00 /5

As you can already see from the reviews of Brock Taylor, they're a very efficient team of people who are genuinely interested in what you're looking for. I have been dealing with Sam and although we haven't yet found a place, as a first time buyer Sam has been very patient and understanding with our changing needs as we look into the market and figure out what we want. I have spoken with a few estate agents now in the daunting task of finding our first place and the majority of them have taken us for a ride such as over valuing their house, saying lots of viewings have taken place even though said place has been on the market for months, and generally just looking down on us with our apparent lack of experience and market knowledge. I can assure you Brock Taylor do anything but! Whether we complete a house purchase with Brock Taylor or not, I wouldn't hesitate to recommend them.

Reply from agent

Holly, what a lovely review - thank you. It's always great to receive a positive review, but even more powerful when it is compared to your experiences with other agents and also highlights a particular member of the team. Naturally, we too hope that we manage to find you a home to move into, although either way it's great to hear that you'd recommend us anyway, it means a lot. Thanks again from Peter, Sam & the whole team at Brock Taylor.

5.00 /5

Emily and Josh are brilliant, our experience with them has been amazing. Emily listens to everything you say, takes into consideration all your needs with regards viewings and ensures all her colleagues have the same information, so that all the viewings flow, from start to finish. In all honesty, Emily is the reason we asked Brock Taylor to sell our house.

Reply from agent

Dear Lucy, thank you for taking the time to provide the team at Brock Taylor with such a positive 5 star review. I am delighted to hear that both Emily & Josh have provided you with such a high level of service and this was a key reason why yo instructed Brock Taylor. A big thank you from Peter, Josh, Emily & the whole team at Brock Taylor.

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Address

2 East Street, Horsham, RH12 1HL, UK, RH12

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