Brock Taylor
Brock Taylor
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4.00 /5
Emily has been very helpful, honest and courteous. The team in general are very polite and professional from initial contact, to telephone manner and at viewings.
4.00 /5
Emily and Josh have been easy to contact, patient and helpful in the initial stages of the purchase of our property. Fingers crossed everything goes to plan!PositiveResponsiveness
4.00 /5
Originally we planned to sell our property through Brock Taylor as they clearly had a good grasp of the market and a great track record. They were very quick to accommodate our change of decision to let on a short hold tenancy as COVID-19 took hold and they found us qualified tenants within 7 days. Throughout they’ve been attentive and responsive and we would recommend them to anyone contemplating selling or letting property in Horsham.PositiveResponsiveness, Professionalism
3.00 /5
3.00 /5
3.00 /5
Brock taylor managed my sale From a sales point of view, Brock Taylor were excellent.They found a buyer and a price that I was happy with. When it came to managing the sale however, their performance was poor. I wasn’t kept informed of the status of the sale. When things dragged on unexplainably, I ended up doubting what I was being told. I would still advise people to use them, as they have great sales skills and local knowledge.
1.00 /5
What a horrible estate agents! They lure you with their adverts with low prices for rental properties - then you have to significantly overpay to even be considred. I dealt with a rude agent (Amy D) who said I won the bid, then offered the appartment to somebody else (it turned out the correspondence was going to my spam but she offered a flat to somebody else in less than few hours, less than 1 day, without any clarification so I was unable to recrify it). Then they put me on a black list for that, so when I arranged another viewing recently, about 1 hr later I was called by an agent to say, that tenant is not moving out after all, so the viewing is cancelled. There was no "sorry", nothing. She just informed me about cancellation and put the phone down. Needless to say the whole story about "current tenant suddenly decided to stay" was not true, because the advert is still there and is not taken down. So they are just mean and revengeful, that's what it is. Horrible people.
1.00 /5
Went on the market with them through the corporate route to sell our flat (we were doing a smooth move scheme with the new homes group). They we’re rude (namely Liam) and didn’t keep us updated about how viewings went.
1.00 /5
What an awful estate agency. Trying to arrange a viewing with Brock Taylor is like pulling teeth. There is no flexibility at all on their side. Three times now, I have tried to arrange a viewing around my work schedule and each time they will only offer me an 'open day viewing' on the days when I am working. I put days forward when I am off and they are not prepared to arrange a viewing. I am a key worker and am simply not able to view any Brock Taylor properties because of the way that they operate. It seems all Brock Taylor are interested in is to stir up a bidding war to line their own pockets. I am told by one of my neighbours who are listed with Brock Taylor that they charge a flat1% commission and put forward a lower asking price and then negotiate a £50/£1000 achieved over asking price which clearly gets them a higher fee and higher commission. No wonder their agents like Olly operate this way and will not offer a viewing without an open day. I am so glad I did not list with Brock Taylor. Brock Taylor give estate agents in general a bad name. Just shameful practice.
1.00 /5
Failed to undertake any repairs on a disabled tenants home all while being as unprofessional, rude, and condescending as possible.
Contact details
Unknown
Opening hours
Unknown
Address
2 East Street, Horsham, RH12 1HL, UK, RH12
