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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We had an excellent experience with Brock Taylor whilst buying our first home together. From the moment we put in our offer, the staff at Brock Taylor were extremely helpful with letting us know updates and keeping us in the loop, which was exactly what we needed. Throughout the conveyancing process, Emily Lee took ownership of progressing the sale and was extremely efficient, replying to emails immediately and providing excellent reassurance and updates. She chased solicitors when there wasn’t much movement or when I wasn’t getting a response to my queries and managed to get things over the line in time for our completion deadline. Without her, I don’t think we would have done! We felt that the work Emily put in to progress the sale was professional, friendly and was the one thing that made us feel relaxed during a very stressful time! Thank you so much for your help, understanding and kindness in getting us our first home together! Sometimes all it takes is just a friendly email back when you feel like no one is listening. Emily definitely listened! Thank you!

Reply from agent

Ellie - wow what a lovely review it's great to hear that you were so impressed with the service that you received from Emily & the team at Brock Taylor. It's been our absolute pleasure to help you to buy your first home & wish you every success in the future! Thanks from Peter Emily & the team at Brock Taylor.

5.00 /5

We had a great service provided by Emily Lee and Leanne Butler at Brock Taylor Horsham. Leanne made the whole process smooth, constantly keeping us updated throughout the whole purchase. We bought our house during the pandemic and with deadlines from our side, Leanne kept the whole chain moving and to time. Thank you so much for your amazing help, we really couldn't have done it without you. We Would highly recommend if you are looking to buy or sell.

Reply from agent

Amber, thank you for providing such a lovely review - it's really appreciated. From Peter, Emily & the whole team at Brock Taylor.

5.00 /5

My first contact was Suzanna who really put me at ease about renting out my home. She understood my concerns, reassured and seemed to honestly care about giving a good service. Alex was always cheerful, helpful and reliable. Between the two of them they secured tenants quickly and kept me informed at all stages. The personal nature of Brock Taylor makes them stand out from bigger chain companies. I highly recommend them. Terri in Lettings has gone above and beyond to help. Her patience and understanding has been really appreciated and supportive.

Reply from agent

Olivia, thank you for taking the time to provide Suzanna and the team at Brock Taylor lettings with such a positive review. Naturally, we are delighted to hear that both Alex & Suzanna, in our lettings team, have been friendly, polite & helpful, as we pride ourselves on the quality of service that we offer. I'm glad we also managed to find a tenant quickly and that you highly recommend our service. From Peter, Suzanna, Alex & the whole team at Brock Taylor.

5.00 /5

I have nothing but praise for the service I have received from Brock Taylor. Right from my original valuation through to sale. Emily has been my main point of contact, she has been informative, friendly and kept in touch regularly. I really felt like she loved my property as much as me, which when selling a property you can't ask for more. I would recommend Emily and Brock Taylor to anyone. I can't speak of them highly enough.

Reply from agent

Hi Rachel - thank you for taking the time to provide the team with an excellent 5 star review - it's always great to hear when we've done a good job! Thanks again, from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

We have been dealing with Emily and she has been super responsive and friendly with all the questions we have asked. A complete pleasure thank you!PositiveResponsiveness, Professionalism

Reply from agent

Thanks all for the lovely review of the service that you received from Brock Taylor it's great to hear that you had such a positive experience. We really work hard to provide a high quality of service & so its great when it's recognised too! Thanks again from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

Fantastic agency! Very efficient and friendly sales agents. Special thanks to Liam, Emily and Josh.

Reply from agent

Cinzia, thank you for providing such a great 5 star review for the team at Brock Taylor Horsham it's always fantastic to hear when we are dong a great job! Thanks again, from Peter, Josh, Emily, Liam & the whole team at Brock Taylor.

5.00 /5

First class service from Emily Lee and all the team. Attentive, efficient, professional and pleasant. She is a real pleasure to deal with.

Reply from agent

Edward, thank you for taking the time to provide Brock Taylor Horsham with a fantastic a 5 star review. It's always great to hear when we provide a high level of service, especially when someone leaves us such a positive review too! A big thank you from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

I have recently moved into a property managed by Brock Taylor and with all moves had a few minor issues. They dealt with all of them promptly and efficiently. Thank you all (especially Terri !).PositiveResponsiveness, Quality, Professionalism

Reply from agent

Martin, thanks for the positive, constructive review of your recent experience with Brock Taylor - and (obviously) the kind 5 star review! It's always great to hear that although there were a few niggles we resolved them quickly. Thanks again from Peter, Terri & the whole team at Brock Taylor.

5.00 /5

As a first time landlord, I was a bit lost as to how the whole process works and very nervous about it all. Suzanna Harley and Sam Ellis at Brock Taylor were great at not only talking me through the whole process and answering numerous questions I had, but the product available also makes it super simple without there being any hidden costs. Very grateful for all the support I had, and for finding me a tennant so quickly.

Reply from agent

Nicholas, thank you for providing feedback about your experience with Brock Taylor's lettings team, I am delighted to hear that you had such a positive experience. In addition, it's great that you have highlighted both Sam & Suzanna as being particularly helpful in providing information & finding a tenant for you. We look forward to our continued relationship in managing your property, from Peter, Suzanna, Sam & the whole team at Brock Taylor.

5.00 /5

I have sold both my son’s flat and our own house through Brock Taylor and also asked them for advice on rental prices and house values on several occasions. The team (led by the personable and efficient Peter Mansell) is outstanding, both in their professionalism and in their manner and nothing seems too much trouble for them! Yesterday their valuer, Dave, visited our recently extended house as we needed a (free!) valuation for Stamp Duty purposes. There was nothing in it for them, but he came at short notice, gave us his time and remembered every detail of the house from when we had put it on the market 3y ago - impressive! In the past I have had some less than pleasant experiences with estate-agents, but Brock Taylor is not only 2 cuts above the rest in my opinion but totally in a league of their own! There are cheaper options on the High Street and on-line, but I guarantee that with Brock Taylor, you will have total peace of mind and as speedy a sale as possible (in this buyers market!).

Reply from agent

Paul, Thank you for taking the time to provide the team at Brock Taylor with such a positive review about the service that you have received on multiple occasions from us. As an independent company social proof is the best way that we can demonstrate the tangible differences between us and our competitors. I am delighted that David helped you and has again been assistance to you. Thanks again, from Peter (Maskell - but close enough!), David and the whole team at Brock Taylor.

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Address

2 East Street, Horsham, RH12 1HL, UK, RH12

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