I have been living in a rented property which is managed by Brock Taylor for a year and a half now. We love the property and hope to stay here for a long period of time. Recently, we had an issue where the extractor fan stopped working - one of those things! I contacted Terri, who arranged for an electrician to come out and install a replacement. This was fixed quickly and we now have a fantastic replacement. Any issues are always dealt with quickly and efficiently. Terri also came round recently to carry out our inspection. She is a lovely friendly lady and I would highly recommend working with her and the rest of the team at Brock Taylor.
We have recently started renting a property through Brock Taylor and have been dealing with Suzanna in the lettigs department. She has been incredibly professional and responsive throughout the whole process as have the whole lettings team. Would highly recommend.
I can confidently say that my experience of this company has been nothing but positive. They have conducted business in a friendly and professional way, and this can be said of all staff I have dealt with. In what has been a challenging market they have always kept me informed of the latest developements, including every viewing and its subsequent feedback. I have mainly dealt with Emily, although this applies to the other agents who have been involved in the sale of the property; one is always made to feel that at the point of contact you are a valued client who deserves their advice and expertise during what is a challenging and often frustrating process.
I have moved house quite a few times over the years, but I can honestly say that the attention, care and efficiency I found at Brock Taylor exceed any I’ve experienced. I’m especially grateful to Josh, sales manager, for keeping me up to date at every stage. I highly recommend this firm. Joan
Suzanna has been our main contact over the past few years. Suzanna has found us many very good reliable and trusthworthy tenants in the past and currently. Finding good tenants is essential when renting out your property as it is essential you feel your property will be cared for and treated properly. Brock Taylor have also provided us with good advice when we needed it.
I moved to Horsham just a few weeks ago and Brock Taylor have helped me tremendously from the first point of contact. Lucy Taylor-Croft's effort in helping me get the apartment I wanted have been excellent and smooth, could not have asked for a better letting agent. If you are looking to rent, I would highly recommend you to go these guys. Thank you Lucy and Brock Taylor!
We were looking for a rental in Horsham and met Alex Cooper. Alex was wonderful; he is professional, helpful, knowledgeable and friendly. Always smart, punctual with viewings and ready to answer questions, he made the sometimes frustrating ordeal, pleasant. Alex was also the only agent out of others that we approached, that actually made the effort to contact us if he found something appropriate for us. Alex was a total and utter pleasure to deal with, a credit to Brock Taylor.
Brock Taylor and the staff (especially Emily and Josh) that dealt with our sale were excellent. They were very thorough, efficient and quick! They were also very professional, polite and knowledgeable and would highly recommend!
Emily (Lee) was really friendly and professional when showing my boyfriend and I round some flats we were interested in. As first time buyers she gave us all the information we needed and made us feel so relaxed in what is supposed to be a very stressful time! She always replied to emails promptly, answered the phone or actually called us back when she said she would. She also asked about other viewings we had with other agents and actually seemed interested in us rather than just trying to sell us something. We both worked 9-5 Monday to Friday and she was more than happy to show us round the flat one evening which really suited us. Even after one property we liked was sold she found us similar properties and actually listened to our wants and budget rather than just sending us a standard list of property’s. Emily’s such a lovely and friendly member of the team at Brock Taylor and helped to make our buying process smooth and a lot easier than we thought! Thanks again Emily for all your hard work and help :)
I have been a tenant with Brock Taylor for 2 years and if I have any questions they are always answered with in seconds! Suzanna, Alex and Lucy are fantastic! Very friendly! Nothing is a chore for them and always exceed my expectation! Highly recommend Brock Taylor!
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2 East Street, Horsham, RH12 1HL, UK, RH12