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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have been living in a rented property which is managed by Brock Taylor for a year and a half now. We love the property and hope to stay here for a long period of time. Recently, we had an issue where the extractor fan stopped working - one of those things! I contacted Terri, who arranged for an electrician to come out and install a replacement. This was fixed quickly and we now have a fantastic replacement. Any issues are always dealt with quickly and efficiently. Terri also came round recently to carry out our inspection. She is a lovely friendly lady and I would highly recommend working with her and the rest of the team at Brock Taylor.

Reply from agent

Kimberley, thank you for taking the time to not only provide Brock Taylor's property management team with such a positive review 5 star review, but also for providing a real life experience too. We believe that we offer all our landlords & tenants a top class service, but its always brilliant to have it confirmed! So a big thank you from Peter, Terri & the whole team at Brock Taylor.

5.00 /5

We have recently started renting a property through Brock Taylor and have been dealing with Suzanna in the lettigs department. She has been incredibly professional and responsive throughout the whole process as have the whole lettings team. Would highly recommend.

Reply from agent

Thank you for taking the time to provide such a positive review for the team at Brock Taylor. Naturally, having bought through us we were delighted to be able to introduce a tenant to the property, at the asking price, so quickly. As an independent company we always strive to provide a high level of service and so are extremely happy when someone acknowledges this with a 5 star review! Thank you from Peter, Suzanna and the whole team at Brock Taylor Horsham.

5.00 /5

I can confidently say that my experience of this company has been nothing but positive. They have conducted business in a friendly and professional way, and this can be said of all staff I have dealt with. In what has been a challenging market they have always kept me informed of the latest developements, including every viewing and its subsequent feedback. I have mainly dealt with Emily, although this applies to the other agents who have been involved in the sale of the property; one is always made to feel that at the point of contact you are a valued client who deserves their advice and expertise during what is a challenging and often frustrating process.

Reply from agent

Dear Trevor, we love receiving 5 star reviews of the service that we have provided, so thank you for taking the time to review the team at Brock Taylor Horsham. It is great to hear that we have provided a high level of advice and direction, that has helped you to cope with the frustrations of the UK property market! Thanks again from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

I have moved house quite a few times over the years, but I can honestly say that the attention, care and efficiency I found at Brock Taylor exceed any I’ve experienced. I’m especially grateful to Josh, sales manager, for keeping me up to date at every stage. I highly recommend this firm. Joan

Reply from agent

Dear John, as an experienced home-mover we are proud to hear your kind words to endorse our service, it really does mean a lot to us. We believe we are a cut above the average estate agent and have a fabulous team, who really are committed to providing a high level of service. Thanks again, from Peter, Josh & the whole team at Brock Taylor.

5.00 /5

Suzanna has been our main contact over the past few years. Suzanna has found us many very good reliable and trusthworthy tenants in the past and currently. Finding good tenants is essential when renting out your property as it is essential you feel your property will be cared for and treated properly. Brock Taylor have also provided us with good advice when we needed it.

Reply from agent

Dear Sue - thank you for providing such a positive 5 star review for the team at Brock Taylor Horsham. We are delighted that we have managed to have a positive impact on the investments that we manage for you. Many thanks, from Peter, Suzannah & the whole team at Brock Taylor.

5.00 /5

I moved to Horsham just a few weeks ago and Brock Taylor have helped me tremendously from the first point of contact. Lucy Taylor-Croft's effort in helping me get the apartment I wanted have been excellent and smooth, could not have asked for a better letting agent. If you are looking to rent, I would highly recommend you to go these guys. Thank you Lucy and Brock Taylor!

Reply from agent

Dear Lynn, thank you for taking the time to provide Brock Taylor with such a positive 5 star review for the service that you received from both Lucy & the whole lettings team. We really appreciate you taking the time to provide us with such a positive review, from Peter, Lucy & the whole team at Brock Taylor.

5.00 /5

We were looking for a rental in Horsham and met Alex Cooper. Alex was wonderful; he is professional, helpful, knowledgeable and friendly. Always smart, punctual with viewings and ready to answer questions, he made the sometimes frustrating ordeal, pleasant. Alex was also the only agent out of others that we approached, that actually made the effort to contact us if he found something appropriate for us. Alex was a total and utter pleasure to deal with, a credit to Brock Taylor.

Reply from agent

Dear Heidi, thank you for providing the team at Brock Taylor with a fabulous 5 star review. It's always great to hear when a member of the team provide such a positive service and it sounds like Alex has really impressed you! A big thank you from Peter, Alex & the whole team at Brock Taylor.

5.00 /5

Brock Taylor and the staff (especially Emily and Josh) that dealt with our sale were excellent. They were very thorough, efficient and quick! They were also very professional, polite and knowledgeable and would highly recommend!

Reply from agent

Paul, thank you very much for providing Brock Taylor's Horsham team with a fabulous 5 star review. It's always great to hear when we're doing a great job and we're always very thankful when someone takes the time to provide us with a positive review of the service that they have received. Many thanks from Peter & the whole team at Brock Taylor.

5.00 /5

Emily (Lee) was really friendly and professional when showing my boyfriend and I round some flats we were interested in. As first time buyers she gave us all the information we needed and made us feel so relaxed in what is supposed to be a very stressful time! She always replied to emails promptly, answered the phone or actually called us back when she said she would. She also asked about other viewings we had with other agents and actually seemed interested in us rather than just trying to sell us something. We both worked 9-5 Monday to Friday and she was more than happy to show us round the flat one evening which really suited us. Even after one property we liked was sold she found us similar properties and actually listened to our wants and budget rather than just sending us a standard list of property’s. Emily’s such a lovely and friendly member of the team at Brock Taylor and helped to make our buying process smooth and a lot easier than we thought! Thanks again Emily for all your hard work and help :)

Reply from agent

Thank you for taking the time to provide such a positive, 5 star review, of Brock Taylor and in particular Emily. As an independent company, we rely on being recommended for the service that we provide, as this is a real differentiator between us and our competitors, so to receive such a positive review is a great start to the day! Thank you for taking the time to provide us with this this excellent review of the service received, from Peter, Emily & the whole team at Brock Taylor.

5.00 /5

I have been a tenant with Brock Taylor for 2 years and if I have any questions they are always answered with in seconds! Suzanna, Alex and Lucy are fantastic! Very friendly! Nothing is a chore for them and always exceed my expectation! Highly recommend Brock Taylor!

Reply from agent

Dear Peter, its great to receive a 5 star review for the service that you have received, so thanks for doing so. We will continue to work hard to exceed your expectations, and its been a pleasure to have you as a tenant too! A big thank you from Peter, Suzanna, Alex & the whole team at Brock Taylor Horsham.

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Address

2 East Street, Horsham, RH12 1HL, UK, RH12

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