James, at no time would we ever be anything than 100% truthful on a transaction, indeed our transparency is a key aspect of our service. However, we do understand buying property is stressful and delays that are out of your, or our, control are very frustrating. For clarity, there was a short chain, where your vendors were buying a probate property, that was awaiting probate to be granted. Unfortunately, no one expected a will to be contested, that caused the probate to be paused, but this information was relayed to you. Unfortunately, this situation created extensive delays. However, especially in the current market, there is not a need to keep a buyer hanging on for a protracted period, as there are typically multiple buyers for each property for sale. Indeed, when the property you were buying was re-marketed it immediately resold for significantly higher, as the market had moved on. Naturally, we are disappointed that you were unable to buy the house that you offered on, although this was not due to any form of lies or deception. We are also unaware of any misinformation relayed between the parties involved, but sometimes information is misunderstood or misinterpreted, that can cause confusion. Unfortunately, this is just another frustraing example of the conveyancing process and delays that can occur. We hope that you have now managed to find a home and wish you every success in the future.