What an awful estate agency. Trying to arrange a viewing with Brock Taylor is like pulling teeth. There is no flexibility at all on their side. Three times now, I have tried to arrange a viewing around my work schedule and each time they will only offer me an 'open day viewing' on the days when I am working. I put days forward when I am off and they are not prepared to arrange a viewing. I am a key worker and am simply not able to view any Brock Taylor properties because of the way that they operate. It seems all Brock Taylor are interested in is to stir up a bidding war to line their own pockets. I am told by one of my neighbours who are listed with Brock Taylor that they charge a flat1% commission and put forward a lower asking price and then negotiate a £50/£1000 achieved over asking price which clearly gets them a higher fee and higher commission. No wonder their agents like Olly operate this way and will not offer a viewing without an open day. I am so glad I did not list with Brock Taylor. Brock Taylor give estate agents in general a bad name. Just shameful practice.