Terrible communication when buying a property through them. We were set to exchange on a property within a week but due to unforeseen events regarding the property we could no longer proceed. We were not given any clear updates and had to keep calling to see if we could still proceed or if they had any information, it was a very stressful situation for our young family to be dealing with. They showed no compassion and didn’t offer any support to us to continue our search. just washed their hands of the whole situation.