We had an excellent experience with Brock Taylor whilst buying our first home together. From the moment we put in our offer, the staff at Brock Taylor were extremely helpful with letting us know updates and keeping us in the loop, which was exactly what we needed. Throughout the conveyancing process, Emily Lee took ownership of progressing the sale and was extremely efficient, replying to emails immediately and providing excellent reassurance and updates. She chased solicitors when there wasn’t much movement or when I wasn’t getting a response to my queries and managed to get things over the line in time for our completion deadline. Without her, I don’t think we would have done! We felt that the work Emily put in to progress the sale was professional, friendly and was the one thing that made us feel relaxed during a very stressful time! Thank you so much for your help, understanding and kindness in getting us our first home together! Sometimes all it takes is just a friendly email back when you feel like no one is listening. Emily definitely listened! Thank you!PositiveResponsiveness, Quality, Professionalism