The Letting Quarter are a very professional team providing an exceptional service. They are reliable, and very straightforward to deal with. We would always choose them to market and let our properties, and wouldn't hesitate to recommend them to other landlords.

I have had the pleasure using The Letting Quarter for my property rental needs and later in life from a Landlords perspective. I cannot speak highly enough of the exceptional service they provide. From start to finish, their professionalism and dedication to customer satisfaction were evident, making the entire process seamless, stress-free and leaving me in complete trust of their service.

I have used Pam and her team for many years and they have always provided an excellent service and value for money. They have a wealth of knowledge, experience and contacts throughout the letting sector which is very useful. They are diligent and have always found good quality tenants for my property and provide solid advice when needed. I would highly recommend them to anyone.

We have used Pam and her team for many years and they have always provided an unrivalled service. They have excellent contacts throughout the letting sector and they ensure that they present the best potential tenants to us each time. They are diligent and professional and provide sound advice when needed. We would highly recommend them to anyone.

I have worked with The Letting Quarter (formerly Country Properties Hitchin) for 5 years and they are brilliant. They offer an exceptional service to both Landlord's and Tenant's. I would highly recommend them, they are a friendly team and very knowledgeable in all areas.

I have been with Country Properties, now The Letting Quarter for a decade and have never been disappointed. When the time comes to find new tenants, they are in the ball and regular routine checks are always carried out on time. Dependable!

Super Rude and Unprofessional. Jo has no interest in working, she has a policy of showing only one apartment to a client, even if the client wants to see another listing they have listed online They will list properties online, which are actually not availble: 1)1st property we inquired, ahhh we are not sure, the owner actually wants to sell it. 2)Let me confirm the viewing time...on following up several times, the current tenant decided to extend the stay. 3)Can we at least see this one......Why are you guys irritating us, you want to see everything? Did not show us even one property, just kept asking us to fill forms...I do not think this agency has even one property with them, they are all fake/ Dummy listings. Avoid them, if you can!

They’re happy to take your details but never respond to your enquiries or get in touch. Extremely poor communication and unresponsive. Disappointing experience.

Rude and age based discrimination

We have been hunting houses to rent in Hitchin, and every time we dealt with this agency there was a constant sense of urgency that was being forced on us. No consideration towards our needs and often they quote an immediate move-in date (at times in a week’s time). Mind you they can reschedule viewings without your consent, however, if at all you have a personal emergency that doesn’t allow you to view a property, you are sure to get cancelled from other viewings. And no emails informing your cancellation are counted valid, only telephone calls work with them 🥲. Whilst every estate agent strives to balance the needs of landowners and tenants accordingly, our experience with their customer service showed how renters are viewed as nothing more than price tags. (PS : We had a good experience with Joanna and Pam)