Very rude cold calling from Jonathan.. Avoid.

£190 bill after being in the new address for a week. Gas and electric. A small house which is £66 with British Gas who I’ve been with for over 4 years wanting to bring them to the new address. After constant calls to cancel which then went over the 14 day window. They wanted £100 exit fee. Misinformation is what this company is thriving off. Said they cancelled and would send out an email within 48 hours with that confirmation. It’s now been nearly 7 days and no email has been sent out. The woman I spoke to was very rude telling me to be quiet. After trying to set back up to BritishGas I have been informed they haven’t cancelled the account. BritishGas have been informed everything from this company. And a full report has been made for Tru Energy. Do not use this company. £190 for gas and electricity and a £100 cancellation charge. £290 bill 2 weeks at the address. Misinformation and false advertising.

Worst and mismanaged company . Just avoid . One of their billing agent sent me 200 £ bills for 3 days , and says it takes 3 months to resolve a dispute. LOL, 3 months the customer care team sits on the bill to resolve , I wonder how they work. Avoid them. Bunch, Urban billing , True Energy .they are all completely waste of time if you have to deal with them.

A poorly fitted sign on one of their properties flew off in recent windy weather damaging my vehicle, I was told to sort it out from my insurance as they are not culpable (which is laughable). I do not recommend this sign fitter, I had a very poor experience with them.

Rude cold calling...i wouldn't choose them as a supplier with that kind of customer service

Found their customer service lacking and product not very good quality.

Having explained our situation (not yet sold) and made arrangements to view a property with Toby (helpful and pleasant) we later offered the full asking price (not yet viewed inside) and was informed that the manager had told the seller not to accept the offer and then cancelled our viewing. Absolutely awful service greedy and pushy company - avoid

Having explained our situation (not yet sold) and made arrangements to view a property with Toby (helpful and pleasant) we later offered the full asking price (not yet viewed inside) and was informed that the manager had told the seller not to accept the offer and then cancelled our viewing. Absolutely awful service greedy and pushy company - avoidNegativeQuality, Professionalism

Sham of a company! Poorly erected signs by incompetent staff caused damage to our property!! Tony Edwards the regional manager gave us the run around for months before trying to fob us off! Avoid at all s Costs!!!