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D & J Lettings and Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Currently a tenant. Came in after work to a freezing flat after a long shift in the local hospital, no running water or heating. I have already had ongoing issues with this boiler. Rang the out of hours was told nothing could be done till the next day and I could still come back to a freezing flat tomorrow as they could not guarantee fixing the issue. Openly admitted that they had opted for a cheaper maintenance contract which is leaving tenants having to endure inhumane conditions. Clearly profit making is the only thing that matters with this Agency.

Reply from agent

Dear Caroline I'm sorry you feel this way and we'll make every attempt to resolve this for you as soon as possible. Unfortunately you called our out of hours emergency line at 11.16pm last night and after initial diagnosis we concluded that the best solution would be to send a heating engineer during normal office hours so that any parts etc required would be available. We do have measures to provide a 24/7 service for genuine maintenance emergencies and understand that was utilised to assist you on Christmas Eve. I'll ensure our property management keep you informed of progress and if you need to contact me about this further please email dharmesh@djlettings.co.uk. Dharmesh Patadia

Contact details
Sales Phone:

01462 455434

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 10:00 - 16:00
Address

30 Sun Street, Hitchin, SG5 1AH, UK, SG5

About

At D + J Lettings & Property Management we provide a one-stop shop for everything related to lettings, property management and buy-to-let investment, and whether you are a landlord or a tenant you can expect the same transparent, efficient and friendly service from us. Our experienced and knowledgeable staff will be delighted to talk to you. Our contact details are below, if you would prefer to call or email us. Or please fill out your enquiry form opposite and we will contact you.

Our team

Dharmesh Patadia

Jyoti Patadia

Ellen Shearn

Beth Lamyman

Kim Bones

Association of Residential Letting Agents
Property Ombudsman Lettings
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove

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