I recently viewed a property to rent and was fortunate to be met by Poppy Traynor. She conducted herself in a very friendly but most professional manner and secured the rental for me with the minimum of stress. If this is an example of the staff you employ your company also need congratulating. Thanks again Poppy.PositiveResponsiveness, Professionalism

I met Georgina to view a flat she was early to the appointment which was great and she was very pleasant throughout the whole viewing. The flat wasn’t for me but Georgina went above and beyond as she told me about another property which we went to see after so the whole experience was a good one. Would highly recommend👍PositiveProfessionalism

Great estate agents! Super polite and helpful! Renting a property through them and they have been nothing but amazing so far! Big thank you to Gemma Cowley for all her help keeping this a nice and easy transition!

This was my first time using a ageny to rent a property.. i found a lovely house through richard james and it was handle by a brilliant professional young lady called Gemma cowley.. she made the whole process so easy and stress free. Any issues I had she dealt with them instantly.. thankyou very much gemma and keep up the good work 👍 your doing a great job

Our experience dealing with Gee Mossom at the end of the tenancy when we have returned the keys from the apartment was second to none. The full deposit was returned to our bank account in no time. Thank you for making it a stress-free experience for us.PositiveResponsiveness, Quality, Professionalism

Excellent experience selling our house through Richard James and in particular Kelly Hucker. Kelly and her colleagues have been very helpful, friendly and responsive in dealing with requests and very proactive in managing our sale. I would strongly recommend.PositiveResponsiveness, Professionalism

One of the constants in an otherwise topsy-turvy year has been the speed and quality of service from the property management staff at Richard James. Despite some tradesmen going out of business and others being snowed under they have managed to locate good contractors and kept my properties sound. They have innovated with a new rental insurance scheme that adds to their offering. Finally, sitting doing my accounts at the turn of the year, I find I have mislaid a couple of rental statement so I e-mail the lettings finance administrator - Delrae Yon - for copies and get them by return of mail. Just brilliant!

We recently moved with the great support from Richard james Estate Agent team. I would like to thank Frankie Stocker for her effective communication and professionalism during the transition of moving which made things easier for us especially during this unprecedented times. I would highly recommend RJ Estate agent. Keep up with the good work. Winnie x.

All the staff are very helpful and supportive for finding and processing the applications. Charlotte Edwards, the tenancy manager is very friendly and always kept us informed of the progress. I will use the company again for my future accommodation need. Kin TsePositiveResponsiveness, Quality, Professionalism, Value

Richard James have been a wonderful letting agent for me over the past 18 months. The team have always been attentive, helpful, very quick to resolve any problems, professional and all round lovely to deal with! A particular thank you to Gee Mossom and Charlotte Edwards for making my move out so seamless! Thanks everyone!