Really pleased with the level of service received from Joe Carpenter, from the Old Town office of Richard James Estate Agents after my boiler broke down and I was left with no heating or hot water. Joe was on the case immediately to ensure the repair was carried out efficiently and with minimal inconvenience. His constant updates via telephone, even out of hours, was exactly what I needed during a tricky time. Well done Joe - you stepped up and ticked all the boxes!

Richard James have made our entire process easy and stress-free. I must in particular thank Whitney Milhench who has been supportive, quick to respond and very helpful with any requests and questions we may have had – thank you for your professionalism and guidance throughout!PositiveResponsiveness, Quality, Professionalism

I had the best experience with estate agents from Richard James, very professional and responsive. Special thanks to Georgina Mephan for making sure i went through the seamless process of getting exactly what I asked for. You guys are stars.PositiveResponsiveness, Quality, Professionalism, Value

Sarah Taylor recently showed us around a property we are hoping to rent. The service was professional with great communication before and after the viewing. We have viewed a number of properties recently so have dealt with a number of agents and Sarah was head and shoulders above all of them

I have been renting a property managed by Richard James for many years and have always found them to be helpful and professional. Just recently had a query and Amanda Sweeney delt with the matter very efficiently and professionally. Highly recommended.PositiveResponsiveness, Professionalism

As a landlord I recently encountered a rent arrears situation, which was a first for me. Delrae Yon was exceptionally helpful in ensuring the discrepancy was chased and payment made. Both landlord and tenant kept happy, which is difficult to do. She answered my emails promptly and was exceptionally professional.PositiveResponsiveness

Sarah Taylor conducted my home inspection and was very professional throughout. I was comfortable throughout the inspection, and gave feedback as well. She even offered to help collecting a package meant for the landlord, which was sent to my address, so that it would make its way to the owner. Thanks Sarah!PositiveProfessionalism

I viewed two properties from Richard James Estate Agents with Georgina Mepham and was impressed by the knowledge and insight that she provided. I was able to make a more informed decision thanks to her, and all the Richard James representatives I interacted with.PositiveProfessionalism

Jenna Burford was an excellent 'point of contact'. Problems with my rental flat were completed in a professional, timely and competent manner and I was very happy with the communication and results.

I recently moved out of a rented property and had Gee Mossom helping me and she was amazing. As it was my first time moving out of a rented property I did not know what to expect to get back with my deposit, she was amazing with helping out and going above and beyond what was needed to help me with getting back as much as possible. I cannot thank her enough.PositiveResponsiveness, Quality, Professionalism