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JNP Estate Agents - High Wycombe

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We had an amazing experience buying our first home thanks to Caroline & Jan. From start to finish they were friendly, professional, and incredibly helpful. They always kept us in the loop, answered all our (many) questions quickly and made the whole process feel smooth and stress free. We felt supported every step of the way and couldn’t be happier with the service we received. Highly recommend JNP to anyone looking to buy or sell!

Reply from agent

Thank you so much Danielle! We’re absolutely delighted to hear that Caroline and Jan made your home buying experience such a positive one. Buying your first home is such a big step and it’s great to know that their genuine care and support helped so much. Wishing you many happy memories in your new home. Thank you for the recommendation ✨

5.00 /5

In 2019 I bought my first home with JNP. I’m so grateful for the experience Caroline gave with me as she made it so easy I Thoroughly enjoyed my first buy! She found me the perfect home that met all my requirements. The experience was so good thatBack last year I sold my house using Jnp again ! It was great service from Lisa and Caroline from the minute I stepped in the office looking for help to sell my property ! Highly recommend !💫 Thank you ladies !

Reply from agent

Thank you so much for your lovely review Jay! Caroline is a huge asset to the team and we’re so pleased that she was able to guide you through buying your first home in 2019 and that the experience was so positive, you have now sold through JNP too! Caroline and Lisa will be over the moon with your recommendation and thank you for choosing JNP again!

5.00 /5

We met a lovely agent Called Naz, he was great to speak to, very knowledgable on the property we were viewing and local area, he was friendly and polite and works 7 days a week which I was impressed by! Would defiantly recommend!

Reply from agent

Thank you for your review Lauren! Naz is such a dedicated member of the team so it’s great to know his knowledge, professionalism and friendly approach made a positive impression. He'll be over the moon with your recommendation, thank you ⭐

5.00 /5

Excellent service all round from Lisa, Naz and Mitchell. Using local office intelligence and advertising, Mitchell got the buyer interest off to a flying start and Naz sifted through a number of interested buyers and within days identified a highly qualified buyer who went on to complete. Lisa Smith in Sales Progression never once let up and kept her eye firmly on the sale at every stage ensuring nothing was delayed or fell through a gap. I am really pleased to have had such a strong team supporting me and getting a great result.

Reply from agent

Thank you so much Chris! We’re delighted to hear that Lisa, Naz and Mitchell each played such an important part in delivering a smooth and successful sale. Their knowledge, proactive approach and tenacity really is a winning combination and we’re so pleased it helped at every stage of your journey. Thank you for choosing JNP ✨

5.00 /5

Mitchell and Naz are both amazing, I am so glad that I chose to go with JNP. They are both extremely friendly and informative and go the extra mile for their clients, nothing is too much. I was completely clueless about selling my house but thanks to Naz and Mitchell I am much more informed about the process which I now find less daunting.

Reply from agent

Thank you for your review Ann. We're thrilled to hear that Mitchell and Naz guided you every step of the way during the sale of your house. They will be over the moon with your recommendation. Thank you for choosing JNP 🏡 …

5.00 /5

My son purchased his first flat via JNP and the post offer service from them has been amazing - particularly Lisa Smith who has always been there to push the sale along and help negotiate the hurdles and challenges we faced. We ourselves were not the easiest of buyers yet Lisa remained positive and her tenacity helped us get to exchange eventually. Whilst giving the review 5-stars, I have done that purely on Lisa's performance (she is an asset to JNP) however would have knocked half a star off if possible as our first contact / offer experience wasn't that great. JNP sales number was nearly always busy and they didn't always call us back; they sent someone to show us the property on their first day who didn't have a clue about the flat etc; and when we made the offer they forced us to pay £72 to carry out ID checks and wouldn't either allow us to provide ID checks via our solicitor (who charged £14) nor proceed with accepting our offer until we carried out this check via them.

Reply from agent

Thank you for your review David. We’re absolutely delighted to hear that Lisa provided such outstanding support throughout your son’s purchase. Lisa is indeed a valued member of our team and your recognition of her efforts means a great deal. We also appreciate your feedback regarding the initial stages of your experience. With regards to the fees requested, we are legally obliged to conduct anti money laundering checks on all purchasers and sellers. We’re sorry to hear that your early interactions did not meet expectations and we will pass your comments on to the team regarding communication. We wish your son all the best in his new home. If there's anything further we can do or assist with in the future, please don’t hesitate to contact the team on 01494 528000.

5.00 /5

Amazing support throughout all of the purchase of my flat: very happy with the survive provided. Thanks Lisa and everyone at JMP

Reply from agent

Thank you for your review Gavin! We're so pleased that Lisa and the team provided such amazing support. Wishing you many happy times in your new home 💛 …

5.00 /5

Naz and Matt were brilliant with the sale of our property. I cannot fault their professionalism. From the moment they visited the property from the valuation to the negotiations with interested buyers to the completion of the sale I fully recommend them if you are selling a property.

Reply from agent

Thank you Suzanne! We're thrilled to hear that Naz and Matt provided a professional experience from start to finish. They’ll be so pleased to know their efforts made a real difference in your sale. Wishing you all the best for the future and thank you again for the recommendation!

5.00 /5

A heartfelt thank you for your outstanding service Selling my property was a long and often difficult journey, but thanks to the incredible team at JNP it finally happened and I couldn’t be more grateful. From the very beginning, Mat’s expertise made a real difference. He impressed me with his calm and professional manner at the valuation meeting, and the photos he took especially the stunning drone images showcased my property beautifully. Caroline was a true support throughout the process. She always listened to my concerns with empathy and patience, which meant a lot during some of the more stressful moments. A special thank you goes to Lisa. Her tireless efforts behind the scenes kept everything moving. She ensured that all parties were on top of their paperwork and deadlines, and her perseverance was nothing short of remarkable. Lisa’s ability to remain calm under pressure and go that extra mile truly made the difference in getting the sale over the line. I can’t thank her enough. To the whole team: thank you for your hard work, dedication, and professionalism. You helped make a challenging experience so much more manageable. Highly recommended! Arundhati (Dati) Ghosal

Reply from agent

Thank you so much Arundhati - you have made our day! It means the world to us to hear how supported and cared for you felt throughout the sale of your property. Selling a property can certainly be a rollercoaster and we're so pleased that Mat, Caroline and Lisa were there to guide you every step of the way with empathy, professionalism and perseverance. Wishing you all the best in your next chapter and thank you again for choosing JNP! 🏡

5.00 /5

I had the absolute pleasure of meeting Naz from JNP at a recent viewing. His knowledge of the property and local area blew us out the water and was a real step above and beyond. Amazingly professional, was honest and direct, cannot recommend Naz and JNP any higher.

Reply from agent

Thank you Geoff! Naz's knowledge and enthusiasm is a real asset to JNP and we're delighted that you felt he went above and beyond for you. He'll be over the moon with your recommendation - do give him a call on 01494 528000 if he can be of any further help.

Contact details
Sales Phone:

01494 528000

Opening hours

Unknown

Address

27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ, South East, UK, HP13

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