Ryan and Lucy were brilliant throughout the process of me putting my flat on the rental market for the first time. They truly have a very transparent approach, and made every effort to make sure they communicated with me at every stage. They always consulted me before any action was put in place. It was very refreshing to have very knowledgeable, thorough and organised estate agents, who did not put any pressure on me or use manipulative sales tactics. They were simply invested in finding me the best possible tenant and managed to secure exactly this in just 5 days! There were a lot of viewing requests, but Ryan and Lucy always checked in with me, and made sure these were timed so that there would be minimal disruption to me. I felt very safe in their hands, and have absolute confidence they will look after my home and tenant as they manage the property going forward.