Chris and the gang were really helpful and made it super easy for us to get some lovely tenants. 4 stars because there was an occasion where a member of staff was given info to tell us but he had forgotten it, and the lady showing people could have been a bit more enthusiastic. However nobody is perfect and I will defintely use them again and recomend them too. *A great job for a great price* Thanks Belvior :)

Real disappointment. whilst in the tenancy we highlighted issues and these weren't always fed back to the landlord, house was left in a really good order when we moved out and now 1 month on still no deposit back, they are a disgrace.NegativeResponsiveness, Professionalism

On wednesday I rang up regarding a property to let, got emailed the required forms and sent back shortly after. After being told this property was still available, the house was taken off rightmove. Why not just say, sorry no on the phone, save my time and effort!

I rarely ever write a review, but felt it was important for those searching with this letting agency to know the experiences I've had, which seem similar to others who have commented here. I'd emailed regarding a property, got a swift reply which was lovely, after sending a reply email, I heard nothing back. I rang up 4/5 days later, being assured I'd be contacted. Was I? No. So I emailed again, to receive no reply. This didn't look great, but presumed it would be an issue with that 1 property. I then emailed regarding 4 or 5 properties, heard back for only 1 of these, things looked promising though and I was given a viewing. Victory! 3 weeks later, my viewing was 1 day away and I receive an email from Belvoir and I quote "Good Morning, unfortunately we are going to have to cancel your viewing tomorrow. Please contact the office if you would like to view another property. Kind Regards. Belvoir" It was not good at all.NegativeResponsiveness, Professionalism

Absolute waste of space. Had to chase 4 times to even get a viewing. Then they don't tell the vendor you are going!!! Avoid at all costs.

Didn't turn up to viewings, wouldn't return my phonecalls, despite having traveled up from Kent to view properties with them.

Belvoir simply stopped returning my calls after I left the place I was letting from them. After almost two months I've had to open a dispute with the tenancy deposit scheme in order to try to recover my deposit. They never even asked me for an amount of money, so this felt quite ridiculous, but in the end trying to get them to engage with me was just too stressful. Be wary of trusting them with your business, because they clearly don't have any respect for their tenants' time or money.

AVOID!They are trying to take every penny from your deposit cought them even trying to take money for imaginary things .DISGUSTING .Do NOT recommend for anyone .

Under no circumstances ever use belvoir lettings!! I was a tenant for less than a year and I will NEVER use this agency again! I reported many faults which were not fixed, calls not returned and the worst became when I left the property I was left with a huge amount of faults which they wanted to deduct from my final deposit which were largely unfair and not just One included a £180 because I did not weed the garden - let me explain I had messages from he landlord suggesting that to leave the garden her husband would come and do this as they were selling the property and that I was not to do any work which I offered to do! Secondly the house was full of cluster flys filthy skirting boards and full of cobwebbs They had to cheek to say that I had to pay for this to be cleaned top to bottom professional even though it was left clean freshly carpeted before I left the property! The house was not freshly decorated and had several markings which I have to now cop the bill for it to be professionally painted which will leave me with a huge bill although I never made not even a third of the markings! I was also sent a bill for a faulty alarm on arrival at the agency I was told by staff that not to worry as this was faulty and broken on my arrival at the property!!! They let me rent out a property with my young children that had a faulty and broken fire alarm! It is fair to say that unless you want to enter a dispute to get your deposit back and be left with added bills then DO NOT use belvoir lettings I have been with many letting agents and these are by far the worst, they lack customer service and allowed the landlord to walk in when she wanted gave her a key and allowed her to harass me with constant voicemails saying that I must stay in the property as I make the house lol good with my furniture so she can get a sale and demanding that I leave while she showed people around leaving me to drive around with my newborn son! I had great inspections and then left with a nasty bill They left me with a leaking hole in my sons ceiling as well as a broken plug in my bathroom and if a fire broke out I would have no idea as the alarm was broken! Awful agency and complete money grabbers AVOID! Jasmine Fortey