Under no circumstances ever use belvoir lettings!! I was a tenant for less than a year and I will NEVER use this agency again! I reported many faults which were not fixed, calls not returned and the worst became when I left the property I was left with a huge amount of faults which they wanted to deduct from my final deposit which were largely unfair and not just One included a £180 because I did not weed the garden - let me explain I had messages from he landlord suggesting that to leave the garden her husband would come and do this as they were selling the property and that I was not to do any work which I offered to do! Secondly the house was full of cluster flys filthy skirting boards and full of cobwebbs They had to cheek to say that I had to pay for this to be cleaned top to bottom professional even though it was left clean freshly carpeted before I left the property! The house was not freshly decorated and had several markings which I have to now cop the bill for it to be professionally painted which will leave me with a huge bill although I never made not even a third of the markings! I was also sent a bill for a faulty alarm on arrival at the agency I was told by staff that not to worry as this was faulty and broken on my arrival at the property!!! They let me rent out a property with my young children that had a faulty and broken fire alarm! It is fair to say that unless you want to enter a dispute to get your deposit back and be left with added bills then DO NOT use belvoir lettings I have been with many letting agents and these are by far the worst, they lack customer service and allowed the landlord to walk in when she wanted gave her a key and allowed her to harass me with constant voicemails saying that I must stay in the property as I make the house lol good with my furniture so she can get a sale and demanding that I leave while she showed people around leaving me to drive around with my newborn son! I had great inspections and then left with a nasty bill They left me with a leaking hole in my sons ceiling as well as a broken plug in my bathroom and if a fire broke out I would have no idea as the alarm was broken! Awful agency and complete money grabbers AVOID! Jasmine Fortey