I rarely ever write a review, but felt it was important for those searching with this letting agency to know the experiences I've had, which seem similar to others who have commented here. I'd emailed regarding a property, got a swift reply which was lovely, after sending a reply email, I heard nothing back. I rang up 4/5 days later, being assured I'd be contacted. Was I? No. So I emailed again, to receive no reply. This didn't look great, but presumed it would be an issue with that 1 property. I then emailed regarding 4 or 5 properties, heard back for only 1 of these, things looked promising though and I was given a viewing. Victory! 3 weeks later, my viewing was 1 day away and I receive an email from Belvoir and I quote "Good Morning, unfortunately we are going to have to cancel your viewing tomorrow. Please contact the office if you would like to view another property. Kind Regards. Belvoir" It was not good at all.NegativeResponsiveness, Professionalism