Recently completed a sale of my flat with John Mellor's and I must say there was a stark contrast between these and the online only estate agents between customer service and seemingly wanting the sell the property. Once we received our offer Wendy was more than useful with chasing through all of the chain and providing good updates throughout the process. Would very highly recommendPositiveResponsiveness, Quality, Professionalism

We appointed John Mellor for the sale of our property - I would highly recommend John and his team as the service has been fantastic from start to finish. They carried out the viewings (we had quotes from other estate agents who had said "we would expect you to carry out some of the viewings yourself"), produced a great quality listing, always responded promptly, and were really helpful throughout the whole process. Thank you again, from Anna and Richard!PositiveResponsiveness, Quality, Value

We were dreading the administration of our house move, but John Mellor were excellent and made it a totally painless experience, despite our original buyer pulling out. They had us immediately back on the market, viewings arranged, and the house sold 'again' within three days which saved the entire chain. We has also been told that we would need to keep calling the estate agent to keep things moving - We did not experience this at all and found John Mellors to be efficient, professional, dealing with everything promptly. Wouldn't hesitate to recommend. Thank you John, Nick, and Wendy for all your help throughout. Don and HannahPositiveProfessionalism

Exceptional service from a very friendly team nothing too much trouble highly recommended

Professional, personable and consistent customer service.

Great

Very professional agents and easy to deal with. Good communication and very pro active.

John Mellor is a thorough gentleman. very professional. Estate agents act on behalf of seller but even if you are a buyer John will provide you exceptional kind and professional advice on all matters of property buying.

Nick from John Mellor was by far the least "salesy" of the 3 estate agents who valued our house, but came across as completely authentic in his passion for the local area and for selling houses. He and Wendy were unfailingly proactive, supportive and good-humoured during what turned out to be a very protracted and stressful sales process (through no fault of theirs!). They completely turned around my perception of estate agents, and even recommended an equally great conveyancer (Clifford Johnston & Co.). Very glad we chose them and would wholeheartedly recommend anyone else to do the same.