My review was apparently removed despite me being a Breckon customer for over two years, so I am posting it again: Overall I was expecting Breckon to be a step up from other property agents I have dealt with in Headington, but I have been very disappointed. The premium image and prices they charge are not backed up by the quality of service. As an estate agent the communication is almost non-existent, I get automated messages about viewings being arranged at my property but I never get any feedback afterwards, unless I chase them. As for their performance as a letting agent, I thought it was standard practice for agents to arrange multiple quotations when work needs doing. However, I only ever receive a single quote (unless I ask them to get more), and inevitably the quoted figure is crazily inflated (they spent £79.20 getting a few keys cut without my knowledge, for example). Breckon also told my tenants that they could replace a hob that had been damaged without consulting me, which I found baffling. Breckon told me: "We are a much better & proactive than Andrews and will certainly perform better, hence why our fees are higher." Proactive they are not, and at least I heard back about viewings from Andrews, useless as they otherwise were.
Breckon and Breckon Headington
109 London Road, Headington , Oxfordshire, OX3 9HZ, Midlands, UK, OX3
About Breckon and Breckon Headington
Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. <p> We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. <p> As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.
Website: http://www.breckon.co.uk/
Our team
Matthew Heavens
Laura Stacey
Ross Mabbutt
Melissa Bush
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