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Breckon and Breckon Headington

109 London Road, Headington , Oxfordshire, OX3 9HZ, Midlands, UK, OX3

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Really disappointed with this estate agent. I heard good reviews about this place but I had a very bad experience. I had booked a virtual viewing where I was promised a video would be sent to me but I ended up being ghosted and no follow up. On another occasion, I was being offered a flat where it was agreed it would be held for me, however I was then informed by email that it had been offered to someone else. They are so unprofessional. They don’t communicate. Please avoid Breckon & Breckon, you will have better luck elsewhere. Your reply to my review is completely false. I was told over the phone by Paige McCann that the landlord didn’t permit video and that she forgot to let me know of this fact after the viewing. She even apologised on the phone. I would appreciate it if you did not post false information in your reply. Moreover, I was told that she would put me at ‘the top of the list’ and would contact me if a flat became available. It has been months with no news. I definitely don’t remember telling you to remove me from your list.

Reply from Breckon and Breckon Headington: Hi, We are sorry to receive your review. From our records we did send you the video for the virtual viewing, but as we did not hear back from you, we moved ahead with another applicant. The properties at Thornhill Park move very quickly and holding deposits must be paid immediately to proceed with a tenancy. If you wish to discuss your concerns further, please contact our Operations Manager Louise Passfield on 01865 201111. Thanks.

About Breckon and Breckon Headington

Breckon & Breckon is an independent firm of Estate Agents established in 1947 and now operating from a network of seven offices in the county of Oxfordshire. <p> We are property professionals with many years of experience in the local market. Whilst we are constantly recommended by many firms of solicitors, high street banks and other institutions, we are very proud of the fact that the majority of our new business comes from the personal recommendations of past clients. <p> As a privately owned company we are able to react quickly to changes in the market. We constantly review our marketing, often setting new standards for other estate agents to follow. As an established agent we have a large database of prospective buyers that is shared throughout our network of offices. This database is accessed through our state of the art computer system enabling us to match properties to buyers without delay. However, none of this innovation means a great deal if it is not backed up with the right staff. Breckon & Breckon has an enviable reputation and is seen as one of the most sought after companies to work for. Our staff are quite simply some of the most experienced property professionals that Oxfordshire has to offer.

Website: http://www.breckon.co.uk/

Our team

Matthew Heavens
Laura Stacey
Ross Mabbutt
Melissa Bush

Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents Property Ombudsman Sales Property Ombudsman Lettings Safeagent Trading Standards Ombudsman Services onthemarket rightmove

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