A selection of reviews, highest rated first. Not every review may be shown.
We recently purchased a property through Breckon & Breckon's, Witney branch and although we weren’t direct clients, of Alex Chappell, Assistant Branch Manager, the level of service we received was nothing short of outstanding. From the very beginning, he kept us fully informed throughout the process, proactively updating us and ensuring we felt supported every step of the way.
His communication was clear, timely, and always professional, and he consistently went above and beyond to make the experience as smooth and stress-free as possible.
What really stood out was the personal touch—on the day of completion, when we arrived to pick up the keys to our new home, we were warmly welcomed and presented with a bottle of champagne, which was such a thoughtful and memorable gesture.
It’s rare to encounter such exemplary customer service, especially as purchasers, and we’re incredibly grateful for their dedication and care. Highly recommended!
Reply from JNP Estate Agents - Hazlemere: Hi Jane, thank you very much for such an amazing 5 star review. Alex consistently gets amazing feedback on communication and for being helpful, he genuinely does go above and beyond. They way you have described him and your experience is exactly what we strive to be like on a daily basis. We are so pleased that you have had a wonderful experience and want to wish you the very best moving forward in your lovely home. Best regards, John Bouwer (Director).
Breckon & Breckon Witney Estate Agents have been excellent. Finally Sold our 1-Bed Flat following a very long drawn out process! John was fantastic finding us a buyer, great communication & updates. The sale process was then handed to Rosie who dealt with this, with much patience & Professionalism. Constant Emails / phone-calls & trying to smooth the process along, whilst managing everything from all angles!! It was stressful & very frustrating at times, but Yippee 😅 with a great Solicitor too, we got there! THANK YOU all very much.
Reply from JNP Estate Agents - Hazlemere: Hi Lynn, thank you very much for such a lovely 5 star review. Buying or selling, regardless the size of the property can be stressful but we aim to make it as smooth and painless as possible. We are very pleased to have had a successful outcome and especially after you had been on the market with another agent previously. Thank you for entrusting us with your home to sell. We want to wish you the very best moving forward but please do not hesitate to let me know if there is anything else we can help with. Best regards, John Bouwer (Director).
Fantastic experience with Breckon & Breckon Witney during my property purchase. They were extremely proactive, kept me well informed throughout, and were always helpful. Highly recommend!
Reply from JNP Estate Agents - Hazlemere: Hello Peter, thank you very much for your 5 star review and high recommendation. We pride ourselves on communication, being proactive and aim to be as helpful at every opportunity. We are so pleased that you have had a wonderful experience and want to wish you the very best moving forward in your lovely home. Best regards, John Bouwer (Director).
I can’t stress how great these guys are! We were working with Sarah who was fantastic the whole way though not just with the sellers but with us the first time buyers! We waited 6 months for our house to go though due to the solicitors and Sarah was on hand every step to help and guide! If we ever look to move or have any friends and family we will definitely be recommending! Thanks again Sarah
Reply from JNP Estate Agents - Hazlemere: Hello Miroe, wow, what a lovely review and Sarah does appreciate it. She is an asset to the team and prides herself in her work. Buying or selling can be stressful but also can be very exciting for you when done correctly. We are very pleased that you had such a great experience and wish you all the very best in your lovely new home. Best regards, John Bouwer (Director).
Breckon & Breckon, and Alex in particular has been extremely helpful and professional throughout our sale. Throughout the time Alex kept us informed, was pragmatic and listened to me venting during the stressful moments. Thank you for getting us through the sale, it has been really appreciated.
Reply from JNP Estate Agents - Hazlemere: Hi Claire, thank you very much for such a lovely 5 star review. Alex loves a challenge, it is never easy buying or selling and can be very stressful but glad you got the outcome you wanted. Communication is always key. Glad you had a wonderful experience and want to wish you the very best moving forward in your lovely home. Best regards, John Bouwer (Director).
The team at Breckon & Breckon were very professional and extremely efficient. Their communication was regular and we were briefed continuously along the journey of the sale. All in all, a pleasure to work with
Reply from JNP Estate Agents - Hazlemere: Hi Rob, thank you very much for such a lovely 5 star review. Being professional and efficient is what we strive for, glad to hear that was your experience. You were a lovely client to work for, please do not hesitate to let us know if there is anything else I can help with in the future. Best regards, John Bouwer (Director).
Sarah has been absolutely fantastic in chasing through a long and complicated chain up to exchange. Very happy we chose Breckon & Breckon. Thank you Sarah!
Reply from JNP Estate Agents - Hazlemere: Hello Jessica, thank you for the lovely 5 star review. Sarah is simply amazing, she loves a challenge and is an amazing asset to our well run business. Thank you for giving us the opportunity and we are very pleased with the successful outcome. We want to wish you the very best moving forward. Best regards, John Bouwer (Director).
Rosie and Alex were both brilliant to work with. They were very professional and friendly, and they made the whole process of buying our dream first home a breeze! Thanks so much guys!
Reply from JNP Estate Agents - Hazlemere: Hi Harvey, what a great 5 star review, thank you very much. Rosie and Alex consistently gets amazing feedback on professionalism, communication and for being helpful, they genuinely does go above and beyond. Buying or selling can be stressful but so pleased to hear that they have made your experience buying your dream home such a breeze. We want to wish you the very best moving forward in your lovely home. Best regards, John Bouwer (Director).
We recently sold our previous house and bought our new one with Breckon and Breckon. Alex and the team there were fantastic throughout the whole process. Despite a long and complicated chain everyone at Breckon and Breckon was professional and supportive throughout. I would highly recommend them.
Reply from JNP Estate Agents - Hazlemere: Hi Jasper, thank you for the outstanding 5 star review, we value your recommendation. Thank you for buying and selling through ourselves, we have now helped 3 generations in your family which is exactly what we strive to do. We are lucky to have Alex in our lovely team of friendly estate agents. Hope you settled into your lovely home and the very best moving forward. Best regards, John Bouwer(Director).
Breckon & Breckon can be justifiably proud of their excellent standard of service from start to finish - the team were extremely helpful at every stage, especially as we had the challenge of selling a house from 150 miles away with very little time on site.
Special mention to Alex and Sarah for their prompt and clear communication and support at all times.
Reply from JNP Estate Agents - Hazlemere: Hi Julian, thank you for the amazing review. Sarah and Alex pride themselves on regular communication. We want to wish the very best moving forward. Best regards, John Bouwer (Director).
