JNP Hazlemere, were outstanding in our delicate experience of selling our late mother's house under probate. We cannot fault the transparency, communication and empathy toward our situation in looking for a quick property sale. From the first visit, Mark Prior demonstrated exemplary tact, knowledge and professionalism in adivisng us of how to best position the property for sale. When on the market, we continued to recieve timely updates on potential prospects (buyers) and the team efforts from Emily, Julian, Mark and others within the team. Emily, a notably, outstanding member of the team and driving all parties toward completion. Predictably, there were a number of concerns, blockers and challenges as we moved toward completion with the buyer. Emily, provided us with calm, professional reassurance throughout, and our family cannot thank her enough personally for this.