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Raine and Co

Following reviews are ordered by highest rating
5.00 /5
12.11.2020
FTB Hatfield

As a first time buyer I was really apprehensive about the whole process, you always hear horror stories when it comes to buying a property, but in all honesty the staff at Raine and Co squashed all of that! In one word “Amazing”! If you are purchasing or selling I would definitely recommend them! The team are so professional, friendly and polite! They helped me through each step of the way and constantly kept me informed. I had the pleasure of working with Alex and Dimitrov. Alex was the sales agent and has great communication skills and helped me land the sale! He was polite, friendly and very well informed! Dimitrov was my Sales Progressor, and honestly I couldn’t thank him enough! He did so much chasing and work, he kept me informed each step off the way and provided so much advice! Absolutely a stand-up guy! Couldn’t be happier with the support, guidance and help I received from them!!!

5.00 /5
24.06.2020

Just completed the purchase of my new property! All the agents (including Tom and Oliver) I had dealings with were exceptionally friendly and helpful in particular, Navid who went beyond the duty of care to ensure the smooth transfer. Many thanks!

Reply from agent

Thank you for leaving a review, it has been a pleasure dealing with you.

5.00 /5
22.09.2017
Dealt with the sale of a property

Magdalena provided an excellent service, and was always very helpful, and quick to respond to any queries that arose. She did a brilliant job of negotiating with our buyer and keeping the sale on track through any difficulties.

5.00 /5
25.07.2017
Excellent service, highly recommend

I recently completed the sale and purchase of my 3 bed house , downsizing to a 2 bed. Raine and Co were the agents for the sale (the most crucial part of the chain). I cannot express how satisfied I am with the team at Raine and Co Hatfield. Firstly, Michael had been to value my house several times since 2012 and each time gave me a though rough appraisal of the property without making me feel pressurised to sell the house. His confident, professionalism and transparent, informative discussion about the market on each occasion really made him stand out in comparison to some of the other agents who walked through the door. I felt that with Raine and Co I'd be in really experienced hands and I was. Sam, who is a young member of the team, was my main contact and the person doing most of the viewings on my property. The thing about Sam is he is so enthusiastic, he has energy and drive but is completely free of arrogance. He ALWAYS called me back as many times as I needed him to. To be honest I felt as though I was the only client the office had on their books even though they are the agent with the largest footprint in Hatfield. Sam is also reflective and always open to suggestions and learning about different ways of doing things so when things became tricky at the end with delays from the various lenders and solicitors he listened to my suggestions and tried really hard to progress the sale. He'll do well at anything he decides to do. The last person I'd like to rate is the absolutely outstanding Magdalena Lora. Magda is the sales progressor, she is the kind of employee that is every company's dream. She is so outstandingly efficient it is actually breathtaking (this coming from a person with little patience). She would email and call to update me about any little detail knowing that I was hanging on for even the slightest tidbit of information. She was so much on top of what was going on with all parties on all sides that I learnt how far you could go in sales progression and when she went on holiday the week before the sale I was able to share with Sam what she had been doing and he then took on the tips (which he admitted not normally doing). Magdalena is a real star. She is worth every penny and I hope she ends up in management, companies need people like her in charge. THANK YOU Raine and Co. I'm now enjoying a peaceful, happy life in my new home. The process was solo stressful in general and you made it a thousand times easier and really looked after me.

4.00 /5
Reply from agent

Good Morning Paige. Thank you for taking your time to leave this rating. Thank you for also reviewing and changing your rating, I feel this is more in line with the service we offer. Best wishes from everyone at Raine and Co.

4.00 /5
22.09.2017
Purchase of Property in Hatfield

Good help and support provided throughout the purchase process. Always keeping both sides up to date and helping speed up the process by resolving issues as and when they popped up

4.00 /5
22.09.2017
Good service from the team in Hatfield

The Raine and Co team in Hatfield (Magdalena, Alex and Sam) helped me sell my home through a difficult period and having two buyers drop out (no fault of the estate agents) Raine and Co kept on persisting with pursuing the right client along with Magdalena the Raine and Co sales progressor pushing the sale over the line whilst dealing with some difficult solicitors and tough demands. Well done team.

4.00 /5
10.07.2017
Magdalena - sales progressor

we would like to take this opportunity in thanking Magdalena for all her help and efforts in the purchase of our first property. we found her to be professional and friendly throughout the whole process many thanks Magdalena! Shauna & Danielle

1.00 /5

We bought our house through Raine and Co three years ago and had a positive experience with the team at the time. Through loyalty we decided to list our property with the company again. The first warning sign should have been that both our …

1.00 /5
10.04.2018

Don’t use these people they are unreliable and unprofessional. They don’t follow up with offers after viewings and they are really not an agent you want to work with.

Reply from agent

Hi Laura, as a local business we value feedback and reviews and take them very seriously. I am terribly sorry about this inconvenience but we didn't receive any emails from you. The property you offered on is now let at the full asking price and offers were never accepted. I hope you will come back to us in the future now that you understand the error was not are making. Regards, Elsa Raine

Contact details
Sales Phone:

01707 266885

Lettings Phone:

01707 266885

Opening hours

Unknown

Address

11 Market Place, Hatfield, Hertfordshire, AL10 0LJ, South East, UK

Raine and Co have been successfully selling and letting properties in Hatfield and the surrounding areas since 1993 and offer a complete moving service. During our time in Hatfield we have built a reputation for high levels of customer service and honesty which has resulted in many previous clients confidently recommending us and returning to us time and time again. Our Hatfield office has been recognised as the best independent estate agent in Hatfield by The Relocation Agent Network. In November 2014 Raine and Co Hatfield became one of only two agents in Hatfield to be accepted by the Partnership Accreditation for Landlords (PAL) scheme for our managed properties. Raine and Co is one of Hertfordshire largest and most respected independent estate agents with offices in Potters Bar, Hatfield, Codicote, Stevenage, Cheshunt, Broxbourne, St Albans (City Centre), St Albans (Hatfield Road) and London (Mayfair).

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Safeagent
Trading Standards
onthemarket
rightmove

No marketing information available

No awards information available

No marketing information available

No awards information available