Thank you for your review. We take all feedback seriously and always welcome the opportunity to resolve any concerns directly. However, our understanding is that your recent tenancy was arranged through another letting agent and not through Myrings. As a result, we do not believe the experience outlined in your review relates to a service provided by our team. We would be grateful if you could contact us directly to clarify the situation, as we are unable to find any record of involvement in the matter described. Myrings has proudly served the Harrogate community for almost 30 years, and we remain committed to providing honest, professional and transparent service to all our clients and customers.