Used Myrings to help me find a rental property. I was met with a very judgemental and blunt employee who said “you’re not what they are looking for” in regards to a property. I suggest management could maybe provide some customer service skills that included kindness and diversity training. The properties being offered looked perfect and I left feeling really disappointed.
Reply from Myrings Estate Agents: Hello, and thank you for taking the time to share your feedback.
We’re genuinely surprised and disappointed to read your comments, as this isn’t the kind of experience we’d ever want anyone to have, nor is it reflective of how our team operates. We’ve checked our records and can’t find any details that match your name or enquiry, which makes us wonder if there’s been some misunderstanding or confusion along the way.
We’d really like the chance to understand more about what happened and to make things right if we can. Please do get in touch directly with us at enquiries@myringsestateagents.com or call 01423 566400 — we take all feedback seriously and would never want anyone to be disappointed.
Kind regards,
The Myrings Team
