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Ashtons Estate Agency - Harpenden

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We were very grateful for the help Rebecca Allingham provided in the after sales process. She went above and beyond, including after hours, to help us get the sale through, as there were problems at various levels of the chain. She was always kind and sympathetic, as well as proactive when required. She played a large part in getting things all sorted. We are grateful to her and the Harpenden team for their work.PositiveResponsiveness, Professionalism

Reply from agent

Thank you so much for taking the time to leave us a review - Rebecca and the team will be delighted to see your fantastic feedback and we're so glad Ashtons could help you with your move journey. Wishing you all the best in your new home.

5.00 /5

My experience with Ashtons, and specifically Joshua Bland, whilst selling my property, has been fantastic. They have been so responsive and efficient, and clearly have a great list of contacts as they managed to book in numerous viewings of our property within the first week. The process has been quick and smooth, and I would definitely recommend listing your property with them.PositiveResponsiveness, Professionalism

Reply from agent

Thank you for taking the time to leave us a review Lucy. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.

5.00 /5

Ashtons managed the sale of our property. They were professional and helpful especially when issues arose in the process. At all times, we were dealt with in a friendly manner by all the satff we came into contact with. We would recommend using them.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you for the fantastic review, Geoff. We pride ourselves on making the sale process as smooth as possible for our clients, even when difficulties arise, so we're absolutely delighted to hear the team were on hand to help here. We hope to work with you again in the future!

5.00 /5

I have worked with Ashtons, Harpenden on 4 occasions and each time I have been blown away with their service and support. Latest time being July 21 and dealing with Rebecca, the level of customer service and trust I feel goes beyond expectations. Thank you so much Rebecca, JP and Ashtons - once again you have made me a VERY happy customer!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Emma - we wanted to reach out and thank you for taking the time to leave your fantastic review. I will pass your feedback on to Rebecca, JP and the team who will be absolutely delighted and we do hope to work with you again in the future!

5.00 /5

Great holistic service from Colin and his team. From marketing the property to getting great tenants they made the process simple. Quick turn around times and very responsive to requests. If you wish to rent your home I recommend Colin and the team - they’ll help make the process straightforward . Thanks

Reply from agent

Many thanks for taking the time to leave your review for our team Bradley. We love to hear feedback from our landlords and we're so pleased to hear that Colin and the team were able to make your experience a positive one! All the best, the Ashtons team

5.00 /5

Rebecca at Harpenden Astons has been on the end of a phone when needed with valuable help and advice. We would recommend Ashtons Harpenden.PositiveProfessionalism

Reply from agent

Thank you for your 5* review Pippa - we're absolutely delighted to hear that Rebecca and the team were able to ensure your move journey was as seamless as possible and we do hope to work with again in the future!

5.00 /5

Rebecca at Ashtons helped ensure our purchase went through smoothly. Even though there were many bumps along the way, she kept a steady line of communication and helped usher the process through to a successful purchase! Could not recommend highly enough!PositiveResponsiveness, Professionalism

Reply from agent

Thank for you for taking the time to leave your fantastic review Julian. I will pass your feedback on to Rebecca and the team, who will be absolutely delighted to hear that they were able to make your move journey as smooth as possible!

5.00 /5

Highly recommend Natasha at Ashtons in Harpenden. She is professional, quick to respond, friendly and very kind. She went out of her way to be reassuring and understanding during a particularly stressful time, which was very helpful. I’d also like to thank Colin Hickey at the Harpenden branch, for all his help in securing me a property to rent very quickly. He has been an absolute star, extremely helpful in advising me throughout the process, fast in responding to all my queries, efficient and supportive. A first class service and I couldn’t be more grateful for his understanding, fast paced help and support in helping me. Thank you Colin for going above and beyond.

Reply from agent

Good morning Clare and a huge thank you for your wonderful review. We couldn't agree more that Natasha is an absolute gem within the team and we're so pleased that Natasha and the Harpenden office were able to make your property journey as smooth and stress-free as possible. Wishing you all the very best in your new home, the Ashtons team.

5.00 /5

Excellent service. Rebecca kept me fully informed without pestering me and also did a lot of chasing up with the other parties which was greatly appreciated and definitely made things happen on time when things appeared to stall. Would happily recommend.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Thank you for taking the time to post a review Sophie - we're absolutely delighted to hear your wonderful feedback!

5.00 /5

My fiancee and I cannot speak more highly of the service we have received and are still receiving from Ashtons Harpenden, and more specifically from Colin Hickey. Colin has been brilliant and refreshing to deal with! From the start of the process of letting a new property via them it has been a pleasure, hassle free, extremely responsive and helpful and nothing is too much trouble, this is so reassuring following what was a previous nightmare of an experience with a so called "reputable" estate agent in the area. Thank you Colin, and Ashtons Harpenden!

Reply from agent

Thank you so much for taking the time to leave us a review. Feedback from clients is so important to us and we're absolutely delighted to hear that your experience with Ashtons was a positive one and that Colin, Chloe and the team were able to help you with your move. We do hope to work with you again in the future. All the best, the Ashtons team.

Contact details
Sales Phone:

01582 461166

Opening hours

Unknown

Address

10 High Street, Harpenden, Hertfordshire, AL5 2TB, South East, UK, AL5

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