If I could give less than 1 I would. Awful service from the start to the end. Damaged product was received, took over a month to resolve. Dismal customer service, no empathy & more concerned with not having to cover the cost of a new screen themselves rather than the manufacturer rather than helping a customer. Endless list of errors: 1. Order processed for an item that wasn’t even in stock 2. Sent another sized screen & still failed to process the refund for difference in price 3. Screen sent was damaged 4. Weeks before someone even came to collect it and say there was a fault 5. Delays in receiving a replacement & had to wait for the first one to be collected before issuing a replacement (bizzare) 6. Software wouldn’t work for weeks, after multiple calls with incompetent technical team 7. Poor returns and customer service Avoid for your own sanity.
Ashtons Estate Agency - Harpenden
10 High Street, Harpenden, Hertfordshire, AL5 2TB, South East, UK, AL5
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Reply from Ashtons Estate Agency - Harpenden: Hi Karundeep
We sell 100s of screens every year without any issues but unfortunately we did not get it right this time and we sincerely apologise.
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Website: http://www.ashtons.co.uk
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