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Ashtons Estate Agency - Harpenden

10 High Street, Harpenden, Hertfordshire, AL5 2TB, South East, UK, AL5

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Karundeep Bal Google

If I could give less than 1 I would. Awful service from the start to the end. Damaged product was received, took over a month to resolve. Dismal customer service, no empathy & more concerned with not having to cover the cost of a new screen themselves rather than the manufacturer rather than helping a customer. Endless list of errors: 1. Order processed for an item that wasn’t even in stock 2. Sent another sized screen & still failed to process the refund for difference in price 3. Screen sent was damaged 4. Weeks before someone even came to collect it and say there was a fault 5. Delays in receiving a replacement & had to wait for the first one to be collected before issuing a replacement (bizzare) 6. Software wouldn’t work for weeks, after multiple calls with incompetent technical team 7. Poor returns and customer service Avoid for your own sanity.

Reply from Ashtons Estate Agency - Harpenden: Hi Karundeep We sell 100s of screens every year without any issues but unfortunately we did not get it right this time and we sincerely apologise.

About Ashtons Estate Agency - Harpenden

No about information yet.

Website: http://www.ashtons.co.uk

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Association of Residential Letting Agents National Association of Estate Agents Relocation Agent Network

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