We did not have the best of starts with our original agent at Ashtons but as soon as Katy picked up our transaction, everything moved forward. She was always chasing for us and kept us in the loop at every stage. She even helped us on her day off. Massive thank you to Katy.
Reply from Ashtons Estate Agency - Harpenden: Thank you Jay for your honest feedback. While we're sorry to hear the process didn’t start as smoothly as it should have, we’re delighted that Katy was able to turn things around for you. We’ll be sure to pass on your kind words—she’ll be thrilled to know her dedication made a difference. Wishing you all the best in your new home, the Ashtons team.