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Kings Group

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Kings Group

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

review by bobby maddah

4.00 /5

We viewed a house with Ross from the Kings Group on Saturday. Ross was polite & welcoming in all his communication. We were running late with unusual traffic and he went above and beyond to try and accommodate us, and showed real passion for finding us our dream home. Best of luck with the new office, and thank you for your help!

review by Rose O'Reilly

Reply from agent

Hello Rose-Marie Wow, thank you so much for your lovely words in your review all the team really appreciate it. Kind Regards All the team at Kings Group, Church Langley

4.00 /5

Very professional sales team. Frankie one of the female sales negotiators was excellent in her approach and always kept us informed of developments in the buying process.PositiveProfessionalism

review by David Forde

Reply from agent

Hello David Thank you for your kind words in your review. Great to hear your experience with our Church Langley Office has been so positive. Kind Regards All the team at Kings Group, Church Langley

4.00 /5

review by Susan Layton

Reply from agent

Hello Susan Thank you for taking the time to leave your review. The team really appreciate it. Kind Regards Kings Group, Church Langley

1.00 /5

review by Lachezar Hristov

Reply from agent

Hello Thank you for taking he time to leave a review. We are sorry to see this is a one star review with no comment left. We continuously aim to ensure we provide customer satisfaction and would ask you please email our lettings director if there is anything you wish to discuss. Her email address is jade.fox@kings-group.net Without a comment that goes alongside a review we are unsure why you have given just one star. Thank you

1.00 /5

I think they do not care about the landlords and think only about their own interests and the commission to get from people. I offered them extra money more than they added on their advertisement and to pay the whole tenancy agreement for house in Tithelands, Harlow. I have no problems no ccj and I have high income (full time permanent) and high credit score but the woman who answered the phone just turned me away and rejected the offer without even bothering to take my details. I am sure the landlord of this property will not be happy to know this, and I was very upset with such poor customer service and wasting my time calling them.

review by Renad Alzoubi

Reply from agent

Sorry to hear you have been unhappy with the service received. We have looked into this and can confirm the reason we could not book you in for your requested property is because we were fully booked on the open day. Paying the full years tenancy upfront does invalid a lot of our landlords insurance policies so this is why this request would have been declined. We would be more than happy to assist you in finding a property to rent, should you wish to enquire about another property please do call us on 01279 410084 (Option 2)

1.00 /5

Sent 2 or 3 emails to a member of staff (dont want to say the name). Zero replies, who then passes my details to another Kings office without my permission. Very unprofessional

review by Stortford Herts

Reply from agent

Dear Customer, We are sorry to hear about your recent experience. I would need a few more details to effectively look into this matter. Please feel free to contact me with more details on the following Email address; reviews@kings-group.net so that I can address this. Kind Regards Kelly

1.00 /5

Absolutely disgusting financial advisor (Nicholas) He is not in anyway competent to give any advice, but saying that his tactics of using his own mobile phone when making calls (so they are not recorded) is very well thought out! He will advise you and tell you all is ok and show you what’s going on but when it comes to completion everything falls apart and his advice is 100% wrong and leaves you in debt and nearly not being able to complete! I lost just over 20k on his advice and he laughed when I called him to find out what had happened with a simple explanation of “I missed some bits off!!” Stay well clear of this branchNegativeQuality, Professionalism, Value

review by david osborne

Reply from agent

Dear Mr Osborne Thank you for taking the time to leave your review. We are sorry you feel your experience with our Mortgage Advisor did not meet the high standards we strive to achieve. We have taken the time to look into this for you and also spoken with Openwork, who are regulated by the Financial Conduct Authority (FCA) and we have updated you accordingly with this information. Kind Regards Kings Group

1.00 /5

review by Wendy Jay

Reply from agent

Hi Wendy, We are sorry to see that you provided us with a 1* review. We endeavour to deal with and rectify our customers concerns straight away, however I have been unable to contact you as we hold no record of you at our Church Langley office. I’d be grateful if you could contact us as soon as possible to address any issues you have experienced. We look forward to hearing from you very soon. Kind Regards, Kings Group Church Langley

1.00 /5

Massive bunch of liars. We have pulled out of the purchase of a property due to non stop lies and mistakes by Kings. I would never sell or buy a property with these idiots and i recommend you dont!!!

review by Rob