Disappointing, dismissive and useless. To beging with, the selling team were nice enough and very communicative. Even if there were mistakes along the way they always seemed to find means to fix it, at least until the deposit was paid. But …

Until my parents passed away, Intercounty Bishops Stortford let out their estate (to tenants that refused to vacate the property and caused thousands of pounds of damage). I am now being harrassed with emails addressed to my parents five …

Worst letting agency

Worst letting agency

Shocking agent. No principles. Unprofessional and not to be trusted. Avoid like the plague

Very disappointed and very poor service. Took our details regarding a property we were interested in. Drove 50 miles to visit a property which we liked and we put in an offer above asking price. Informed Ted that this was not our final offer. Was told that they will get back to us . Just saw that the property was taken off the market as it is now stc. As a company I do not see how they can say that they pride themselves in being proactive with customer service. As usual we had the spiel from the sales manager Peter Cuffaro about how on the occasion they have not delivered good service and offering his apologies. And that there will be many more properties coming on the market soon as if after all this we want to do business with Intercounty. Apologies do not replace the time wasted . It is companies like Intercounty that give an unfavourable reputation about Estates agents .

Terrible service. As a tenant, I constantly have to chase the agents. It took 2 months to get some spare keys, 6 months to renew a renting contract, they don't tell you when part of a deposit has to be refund due to a change of the regulation and so far still waiting for the rest of the deposit to be secured. However when they need something it has to be done immediately, like paying the £500 if admin fees.

Very disappointed. Took my details re a property I was interested in which came off the market. Never contacted me to let me know it was available. Now sold. Clearly do not act upon their promises.

Very disappointed. Took my details re a property I was interested in which came off the market. Never contacted me to let me know it was available. Now sold. Clearly do not act upon their promises.

Avoid at all costs, if I could give them no stars I would! They don't complete the inspection checks as promised and look after your property. Do not use their recommended conveyancing service premier property lawyers as they are totally incompetent.