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EweMove Cleckheaton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

Well as a buyer at first I was impressed how fast Mike was responding to calls and emails but once the keys were handed to us and we had few questions regarding the house to the owners Mike has totally blanked us no response from him disappointing.

Reply from agent

Hi Adrian, thanks for the comments and am sorry for the experience you had received post completion however these relate to the Halifax office and not Cleckheaton. Would you be mind deleting this comment on our page and feel free to leave the review on the Ewemove Halifax page for them to respond I am sorry for your experience but it is not applicable to our business. Mike does not own the Cleckheaton branch. It is Paul and Demelza. I have notified Google of this. This review should not be on our business page. Kind regards, Demelza

1.00 /5
Reply from agent

Hi Ryan, I'm sorry that you feel you've had a ⭐ service, however you haven't provided any details regarding your complaint. I'd be happy to discuss any issues you have had. Please feel to contact me on paul.bottomley@ewemove.com with your grievance and I will be happy to address this with you. Many thanks

1.00 /5

​Very disappointing experience with EweMove. ​I chose their most expensive package and even paid extra for photos, but the pictures were poor and the listing went live with missing information. Despite charging a hefty 15% of the monthly rent, they only arranged a few viewings over two months and failed to find a tenant. ​To make matters worse, they broke my balcony door during a viewing. While they initially agreed to pay for the damage, they first stalled by telling me I’d have to wait two weeks until they returned from holiday. Now, they are outright refusing to pay for the damage they caused. ​I listed the flat myself on OpenRent and found a great tenant in just 3 days. EweMove provided an incredibly expensive service with very poor results, capped off by a complete lack of integrity regarding the property damage. I strongly recommend avoiding them.

Reply from agent

Hi Giancarlo, I'm sorry to hear about your experience however you have placed your review on my EweMove Cleckheaton branch page, and not the relevant EweMove office that you have been dealing with. Can I kindly ask that you remove it and contact the relevant branch and if after speaking with them you choose to place a review, please feel free to do so but on the correct branch office page. Many thanks Paul Bottomley Director (EweMove Cleckheaton)

1.00 /5

Found a house we loved, put an offer in, had a slight mortgage issue which was sorted within 5 days. Communicated all of this in real time with Michaela and instead of having the decency to reply to us, she ghosted us, read all our messages and didn’t reply, didn’t update us on anything and now the house is listed as SOLD. Very unprofessional service. Wouldn’t recommend

Reply from agent

Good morning. I am sorry that you have had a poor experience, however we are the EweMove Cleckheaton branch not Pudsey & Birstall branch that your review is directed at. Please can I ask you to remove this review and make contact with the correct office. Thank you

1.00 /5

Been trying since yesterday to fill an application to view a house. I filled the application out multiple times for someone to speak to me with an aggressive tone saying I haven't filled the application and that 7 people are booked in. I had the same issue with another estate agent but they actually was honest and said they are not taking any more bookings. That was a full afternoon wasted trying to book a viewing. It really that complicated.

Reply from agent

Hi Paul, I'm sorry that you found the application process difficult, unfortunately when we receive so much interest in a rental property we aren't able to carry out mass viewings, therefore we have to ask people to submit applications prior so we can vet accordingly and in this case had many applications submitted and viewings booked in. Apologies that we werent able to facilitate your viewing on this occasion

1.00 /5

To any one wishing to let through this company I would really consider thinking twice as when we first moved in all seemed ok but then things started to full apart and that’s when it all became no boiler for at least two months Electrics getting wet to to a roof leak which was left months and we lost belongs and mr Jones literally said to me well you don’t need that room , even no we pay for it. Then the extractor fans never worked so then the water started coming through then and been months sorting that out been a fight after a fight. The fire brigade has to turn of lights etc and fuse box to stop and issue as the kitchen one did smoulder have proff and reports..

Reply from agent

Dear Mr Moore, thank you for your review of W.H Horsley & Co Ltd T/A Ewemove Cheltenham & Bishops Cleeve. The landlord and owner of the property is fully aware of the reported maintenance issues which have all been fixed according to our records. If you are disputing that the reported repairs have not been completed then please contact your managing agent for an update.

Contact details
Sales Phone:

01274 037919

Lettings Phone:

01274 037919

Lettings Email:

cleckheaton@ewemove.com

Opening hours

Unknown

Address

8 Spruce Drive, Northowram, Halifax, West Yorkshire, HX3 7WG, Yorkshire and The Humber, UK, HX3

About

Let me introduce ourselves, we are husband and wife team Paul & Demelza Bottomley. Our passion is property having both been involved in selling and letting houses for the past 24 years. In our previous life we have owned our own successful estate agency in Dewsbury & Mirfield and simply love being able to make people's moving dreams come true. Although being a personal agent is 24/7, I wouldn't change it for the world. When I do get chance to relax I like to spend time with my long suffering other half (more of her later) as well as our three kids, Georgia, Alex & Daniel and not to mention our 4 dogs. When I am not at home or in the office you may well find me on Willow Valley golf course! My other half, Demelza helps with many of our landlords and tenants as her expertise in this field stretches back over 15 years, however don't be surprised to see her attending many of our sales and rental property viewing open days. Many of our fabulous Google and Trustpilot reviews have mentioned the word trust and communication in them. We believe trust is something you must earn and communication should be a given, but sadly this is not always the case with agents. We are always at the other end of the phone for you, often late at night but don't worry this is all part of the service that we provide as your personal agent.

Our team

Paul Bottomley

Demelza Bottomley

Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure