My husband and I have used intercounty on many occasions for both sales and Lettings. I cannot fault them. Andrew is always a great manager and very on the ball. We have just sold our house through them and I have to say a very very special thank you to Jenny and Lois. They both went above and beyond to push everything through, dealing with adversity and me constantly calling. Their customer service is the best I’ve come across, they genuinely care about their customers. If I was staying in Essex, I’d never use any other agent. Those girls kept me sane. I also need to say Helen in Lettings has dealt with another of our properties that we rent out and she is also excellent at dealing with the Lettings side of things. What a great team in Dunmow. Alex
If I could give Laura and team 10 stars I would! They have gone above and beyond at every turn to help with the rental of all our three properties. I have other agents trying to entice me away but because of Laura and team I would. It even consider it. I feel very lucky to have found them keep,up the good work Laura.
We sold our house in Great Dunmow (via Great Dunmow) office, and were extremely pleased and happy with the service we received. A buyer was found quite quickly, with the sale going through smoothly and expediently We predominantly dealt with Jenny who always responded quickly and helpfully to emails, and was tenacious with progressing (chasing the buyers' solicitors who were slow to deal with various items), and general liaison. All in all, a very positive experience, and would most certainly recommend Intercounty, and would definitely use again.
It can be a very daunting task, selecting an estate agent to use for a house sale, and not wholly easy to determine the good from the not quite so good! We chose Intercounty after some deliberation, and are very pleased that we did. Any agent can take pictures, and post on Right Move with a description etc., but it's what follows that really matters. Of particular importance is their ability to continually monitor and manage the whole process from finding a buyer, through to exchange / completion. Intercounty were proactive, responsive, and helpful at every step of the way in selling our house in Great Dunmow. E-Mails / Phone calls, always responded to expediently and efficiently. I can wholly recommend Intercounty, particularly having had a really bad experience with the house we bought at the beginning of the year (where the seller used a certain online agency / and online coveyancers - so bad, we almost pulled out).
Outstanding care and attention to detail even when I was probably driving her nuts. Really good customer service. Extremely happy
To be honest, my wife and I were treated with respect and Intercounty exceeded our expectation from the start including documentation and finally the exchange and handover.
I used Intercounty for sale,purchase (Daniel Brown ) and mortgage advice (Andrew Gom ) and in all three instances found them to be friendly, professional and helpful in all aspects of the processes. Even when a prospective purchaser fell through and my financing collapsed, they were positive and encouraging and nothing was too much trouble. I would highly recommend them.
Daniel, John and the team handled the sale and purchase and were very positive and supportive throughout. Andrew also facilitated the new mortgage. Overall I was both impressed with their professionalism and grateful for their support and would certainly recommend them.
From the word go John, Daniel and the team were great. The advice and help that they gave us throughout the sale was brilliant. They helped chase the solicitors and work to the deadline that we had. With all their help we managed to complete within eight weeks. We will be using them again next time and will recommend them.
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Barclay House, 1-3 High Street, Great Dunmow, CM6 1UU, UK, CM6