Stonegates Estates was appointed to sell Mum's house and purchase a new home for her. From the outset, the team were all professional, attentive and knowledgeable. We were fortunate to have Anne leading on both sale and purchase and she was amazing. Anne went above and beyond what we had expected, she kept us informed at every stage and was always so friendly whilst maintaining her professionalism. We all felt that Anne genuinely cared about helping Mum through the process with as little stress as possible. The other attributes Anne displayed throughout the process were her honesty and openness even when the news perhaps wasn't what we were hoping to hear - this was refreshing and very much appreciated. Keith was also very helpful and offered critical guidance at the very start of the process. I highly recommend appointing Stonegates. Anne is a complete star - thank you Anne.