We bought and sold through Balgores. The sale went well and was handled very well. Our first attempt at a purchase was awful... we spent weeks being strung along by sellers who were being dishonest. When the director got involved, he made me feel like I didn't know what I was talking about despite his colleagues agreeing that the sellers were being dishonest. I found this attitude to be very very disappointing and nothing was resolved as we chose to stop the attempted purchase as we were getting nowhere. I wish we would have pulled out sooner as it caused so much stress and everyone was so fed up with the situation. We decided to purchase through another agent and didn't look through Balgores for our second home because of this. Overall the sale and correspondence throughout with Connor, Josh, Andrew and Jason was fantastic and they always did their best to keep us in the loop. Sorry I can't say the same for the director.