Disappointing, uniformed, lazy service. To summarise; the service you should expect from this letting agency is that they will provide an outstanding job of simply unlocking a door and taking commission. Letting agent had no knowledge of the property, tax bands, agreements with landlord, etc. Was late to multiple of our appointments. No professionalism. We were fed promises in order to get us to put down deposit. None of the promises were kept to. Manager helped to soothe some of the issues with the let. However, simply promising to fix some of the issues and then not actually doing anything doesn't actually solve the issue. I wouldn't recommend using Balgores. It was our first time renting, for our second time we will definitely be looking elsewhere.