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Balgores Gravesend

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

UPDATED, according to agency reply: These are the straightforward facts: You either provided the valuation I desired initially to attract me, with the intention of a manipulated price drop after being on the market for a while, or as an agent, you lack a genuine understanding of the market. In either case, it's not good business for the customer. Original Review: Disappointing Experience with Andrew Perry: An Unpleasant Journey in Property Sales I engaged Andrew Perry, an estate agent, to sell my house in late September. Despite an initially positive impression, issues emerged. The property was inaccurately listed as leasehold, with a £10k lower listing price that I hadn't agreed to. Just 10 days post-listing, Andrew suggested a £50k price drop, citing market challenges. Despite my two email requests to remove the property, Andrew insisted on a heavily reduced price range, citing concerns about declining property values. I had to reiterate my request to remove the property, which happened four weeks after my initial request. The delayed response times and a month-long delay in removing the listing added to the distress. Andrew charged a £500+VAT fee, citing professional costs, unlike other agencies that don't ask sellers to contribute to basic services. Overall, the experience left me feeling manipulated and dissatisfied, and I cannot recommend this agency.

Reply from agent

Dear Miss Mckenzie, Thank you for your review, I assure you we take all feed back very seriously and would like to respond as follows... Having read your comments, they are not an accurate description of the full situation and as you are aware I have been in touch with you numerous times via email to discuss your concerns but you have chosen not to resolve the matter. At Balgores Gravesend we are passionate about providing our Vendors with a positive moving experience and I feel this is more than reflected within the fantastic Googles Reviews we receive from our customers. Not withstanding the above, I would like to take this opportunity in wishing you a Merry Christmas & Happy New Year. Kind Regards, Andrew Perry, Associate Director, Balgores Gravesend.

Contact details
Sales Phone:

01474 527856

Opening hours

Unknown

Address

172-173 Parrock Street, Gravesend, DA12 1ER, Gravesham, DA12 1ER, UK, DA12

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