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Curchods Godalming

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I was extremely disappointed with the service I received and would not use this company again. I expected a company that was well established to provide an excellent service unfortunately this was not the case. My property sold with the first viewing, after it sold that was it job done as far as Oulsnams was concerned, I received no communication from them unless I rang them to find out how the sale was progressing, on one occasion I rang three times and no one returned my calls, after phoning the director I eventually received a call. They promised to call and update me, after telling me I wouldn't be moving on the day I actually moved. Nothing to tell me contracts had been signed and when I'd be moving, appalling thank goodness I had a brilliant solicitor. They really need to improve on the service they provide by keeping clients informed throughout the whole process in order to justify the large fee charged. Not impressed.

Reply from agent

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. We completely understand how frustrating it can feel when communication isn’t as timely as expected. It’s worth noting that your sale was part of a chain, and unfortunately, we have to rely on information from third parties, including the purchaser’s solicitor, which can sometimes lead to delays or last-minute changes. Chains can be unpredictable, and despite our best efforts to keep everyone informed, we know there were moments where we fell short of your expectations. We always aim to provide clear guidance and support throughout the process, and your comments have certainly been taken on board. Thank you for your feedback and we wish you all the best.

Contact details
Sales Phone:

01483 427101

Lettings Phone:

01483 450680

Opening hours

Unknown

Address

27 High Street, Godalming, Surrey, GU7 1AU, South East, UK, GU7

Our estate agents in Godalming specialise in the sales and letting of residential properties in Godalming, Busbridge, Milford, Witley and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Godalming. Our estate agency office in Godalming opened as the first Burns & Webber office in 1986. Having owned and run Burns & Webber estate agents for over 17 years, in 2024 we rebranded our estate agency in Godalming to Curchods Estate Agents, to further establish our connection to the largest independent estate agency in Surrey with access to a network of 25 offices. We have established a reputation for sound and reliable advice particularly relevant in today’s challenging market. Our friendly professional team, led by Partner Jonathan Rhodes-Smith, have more than 70 years combined estate agency experience and a proven track record for delivering results in all markets. Godalming is a historic market town offering a wonderful mix of character cottages, period townhouses, and spacious family homes, as well as prestigious properties in sought-after locations such as Busbridge and Charterhouse. The town’s thriving property market attracts families, professionals, and investors looking for a balance of countryside charm and modern convenience. Families are drawn to the area for its excellent schools, including the renowned Charterhouse School, as well as Godalming College and several highly rated primary schools. Commuters benefit from direct trains to London Waterloo in around 40 minutes, while the A3 provides easy access to Guildford, London, and the South Coast. With its picturesque streets, independent shops, and beautiful riverside walks along the River Wey, Godalming is a truly desirable place to call home.

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