Echoing the reviews of people before me It is virtually impossible to get hold of this company. They do not answer emails, phone calls, WhatsApp. I would not bother listing your property with them.

I was extremely disappointed with the service I received and would not use this company again. I expected a company that was well established to provide an excellent service unfortunately this was not the case. My property sold with the first viewing, after it sold that was it job done as far as Oulsnams was concerned, I received no communication from them unless I rang them to find out how the sale was progressing, on one occasion I rang three times and no one returned my calls, after phoning the director I eventually received a call. They promised to call and update me, after telling me I wouldn't be moving on the day I actually moved. Nothing to tell me contracts had been signed and when I'd be moving, appalling thank goodness I had a brilliant solicitor. They really need to improve on the service they provide by keeping clients informed throughout the whole process in order to justify the large fee charged. Not impressed.

Very disappointing experience. I was a tenant in one of their managed properties and contacted White & Guard several times regarding serious issues with my landlord, who was sending me threatening messages and pressuring me to leave the property. The agents told me to forward all the messages and emails, which I did immediately, and they said they would look into it - but after more than two months, I never heard anything back. They completely ignored my emails and never followed up. It feels like they don't care about tenants at all and are not willing to help when there's a genuine issue. I wouldn't recommend them to anyone — avoid if you want proper communication and support.

I was really excited with the idea that Hybr is for students who are looking for homes, however I’ve been trying to call, contact, email and WhatsApp and I’ve had little to no responses. The response I do receive are generalised and not useful. I would love to receive a call back, to get a viewing for my the property that I am interested in as it’s been weeks since I sent on my enquiry and I’ve got nothing back. Thank you

No answer on phone, email or Whatsapp, you are FRAUDULENTLY advertising my clients properties please contact me URGENTLY to resolve.

One star shouldn't even be aloud. The company are very happy to allow Gazumping after written acceptance and a survey. Would never recommend.

Really disappointed with the EPC survey on my property. The first appointment was cancelled, and when the assessment finally took place it was rushed and the report I received contained inaccuracies. Years ago, when I bought the property, …

Worst company, never answer the phone, don’t answer emails, don’t answer WhatsApp, I have tried to get in contact for weeks and no one has responded, tried to rent a property heard nothing, tried to set up a viewing heard nothing, wouldn’t bother trying to buy or rent with this company.

Oliver came to do an EPC rating on 17th June. Nice guy and told me I’ll get a certificate in a couple days. A month has now passed, no updated EPC, No contact or response and no certificate! Absolutely abysmal of a company to use.

I was initially sent an out of date link - this was corrected when questioned. Then I queried the assessment of fully double glazed as "poor" and have not received a satisfactory explanation and my emails have gone unanswered. Not convinced the overall assessment is correct. Would not recommend.