Positives - Helpful moving in. - Quick to respond to minor repairs (a lot were needed) - Very fair on leaving and returning deposit. Negatives - Once disputes arose with owner did not act fairly. After many months of fighting and huge stress we were compensated for this. - Some members of staff lovely, some very rude.

Positives - Helpful moving in. - Quick to respond to minor repairs (a lot were needed) - Very fair on leaving and returning deposit. Negatives - Once disputes arose with owner did not act fairly. After many months of fighting and huge stress we were compensated for this. - Some members of staff lovely, some very rude.

Ok

Shocking communication !! Vacated a property on the 27/5/24. Not a word, don’t hear from Martin and Co. No email or note, or thank you or wish us well, or some idea of WHAT HAPPENS NEXT. So last Friday am I called, was told my area rent manager was busy, told he will call soon. No word. I called again in the afternoon . Same thing. Then just before the close of play he called, Told the delay was the landlady for the check out. Told it will be completed in few days. It’s the 12/6, 16 days and we don’t know what’s going on, not to mention the return of the deposit.

Would not recommend dealing with Martin & Co, they are very inconsistent and feel that it is acceptable to lie to their clients. The staff are quite rude & unhelpful. Overall they don't have an ounce of care for their work and don't seem to care about providing quality of service.

Would not recommend dealing with Martin & Co, they are very inconsistent and feel that it is acceptable to lie to their clients. The staff are quite rude & unhelpful. Overall they don't have an ounce of care for their work and don't seem to care about providing quality of service.

Awful company, as our letting agent for our flat, they sent our rent money to the wrong bank account and despite it being their mistake refused to pay us for three months until they got the money back, lied to us, telling us the tenants hadn’t paid them until the tenants confronted them and refused to return any of our phone calls or reply to emails and when we finally got all the property documents back, we found out the Gas and Electrical Certificates were just about to expire. If you are thinking of renting a property avoid at all costs