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The Frost Partnership - Flackwell Heath

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The Frost Partnership - Flackwell Heath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

review by Elson Samuel

1.00 /5

I am not satisfied with this agency , I don’t advise anyone to rent or buy from them. Count for 100 before go ahead with ewe move.

review by Hesham Zalghana

Reply from agent

Thank you for taking the time to leave a review. We take all feedback seriously; however, we have been unable to locate any record of you on our system or of any transaction involving our Ewemove Finchley office. We would welcome the opportunity to look into this further, so please feel free to contact us directly with additional details such as the property address or dates involved. Our aim is always to provide a professional and positive experience for all clients.

1.00 /5

Great idea terrible execution. I’m tired of the constant problems and lack of knowledge from the staff.

review by Danny Ahlers

1.00 /5

One Star – Very Disappointing Experience I would not recommend this company. The products and services felt outdated and overpriced. I was persuaded into a full package costing nearly £900 + VAT per month, including features I didn’t need or understand. After realizing it wasn’t a good fit, I tried to cancel—only to find I was locked into a 12-month contract with a 2-month notice period. Even after giving notice, they are still trying to charge me. It feels like they’re doing everything possible to hold onto payments, regardless of customer satisfaction. Very frustrating experience. Please be cautious before signing anything with them.

review by Sharpes Estates

Reply from agent

We are genuinely sorry to see your concerns shared publicly, especially while we were still in conversations with you, trying to resolve them. To clarify, all membership agreements, including the 12-month term and the full package of services; are clearly outlined and agreed upon before joining. We take care to ensure everything is transparent, so members can make well informed decisions. Our services are designed to deliver real value to independent estate agents, and many members see strong results when the full offering is utilised. Both your Account Manager and BDM have both reached out several times to offer support, but if you'd still like to discuss things further, we’d welcome a direct call and hope to resolve any remaining concerns. Kind regards, The Guild of Property Professionals

1.00 /5

22/05/2025 STILL A MASSIVE Waste of money...do not trust the guild .....They said we could advertise that we had offices in London...we don't. I was a member for a year biggest waste of money and very misleading to the customer. They put together a magazine that's about it for your membership...It is not a recognized body. 6 years on we are still the market leading agent in our area. its a lot of money for a very average magazine and you can also lie to your customers and pretend you have offices in London... How to misslead the general public guild would be a better name.

review by David Hayworth

1.00 /5

review by C Truong

Reply from agent

Thanks for your review. We don't have a record of you being a client/customer with our company. Could you please give us a call so we can discuss your experience with us? Thank you.

1.00 /5

Absolutely appalling behavior of Mr Khilan Shah when requested on numerous occasions to simply instruct a plumber to investigate and repair a water ingress leak causing significant damage to a flat below. …

review by Martin Kingsley

Reply from agent

This review is unwarranted and does not accurately reflect the situation. Martin Kingsley is part of K&M First Property, the management company overseeing a block of flats. They brought to my attention a reported leak from my property into … More

1.00 /5

Came across quite rude when I encountered representatives of the company.

review by Sammy B

Reply from agent

Thanks for your review. We don't have a record of you being a client/customer with our company. Could you please give us a call so we can discuss your experience with us? Thank you

1.00 /5

21.01.2022

The way you handled my end of tenancy has been complete nightmare. Your property managers created problems for me when there was no need due to lack of communication and finally when it all seems to going OK and was told last Friday that my deposit would be repaid, upon chasing today have been told that it hasn’t been. Will look into this and get it sorted and will take 3-5 working days for the money to repaid. No one seems that bothered about the tenant despite your claims on website etc.I wonder how long before this will be deleted?

review by Bharat Prebhaker 21.01.2022